18 November, 2009

High Spirits



Last night the Alphabet team were the proud recipients of a 'Spirit of Enterprise' award, for our "inspiration to fellow entrepreneurs".

There was a marching band, a bun fight, a Senior Minister of State, music from The Carpenters, a wine shortage, Michael Ma (the chap who established the 'IndoChine' collection of high end nightspots), a hapless MC from BBC World, some bad girls in stilettos, and my six year old daughter Saffy. Altogether a rather surreal experience, but then welcome to the wonderful world of the SME.

My excitement was tempered by the fact that the award was a particularly cheap and nasty looking piece of perspex, and the accompanying certificate managed to combine UK and US versions of English - but a gong is a gong, and it has now been added to our groaning awards shelf in the reception area of Alphabet Towers.

04 November, 2009

Paint ball

Institutions often develop a prowess for particular sporting activities over the years. Schools and regiments carefully groom their talent on the rugby field or cricket pitch. At the corporate level in Singapore, overseas chambers of commerce have developed reputations for dragon boating.
Here in Alphabet Media, the pasttime of choice is paintball. We went through boot camp in July at the Singapore Discovery Centre and all graduated with honours (despite a lot of cheating and firing after the whistle was blown etc). The measly 50 round allocation wasn't enough for most of our would-be terminators, causing finger strain on the final shoot out as we tried to keep the enemy's heads down with sustained bursts of automatic fire. Boot camp was tough, and we left splattered with paint and with some more longer lasting bruises in between the many gaps left in the protective clothing.
In December for the Christmas Party, we're doing our first overseas tour of duty in 'tam. Batam that is, where we'll be fighting it out to the last man in the jungle.
Watch this space ....

27 October, 2009

Disclaimer: I'm not looking for freebies*

Faithful readers of the blog will know that we're quite fond of Hill & Knowlton, because:
1. They've astutely hired some of Singapore's best IT journalists over the years, who are able to talk the language of my editorial team
2. They throw the best media parties
3. The Alphabet team covered itself in glory at their last party

But today they added another reason to recommend them: they were attentive and friendly enough to send through a bloody great big bunch of flowers to the team, wishing us well on our big move to Prince Edward Road.

I do have to admit that as the little man walked up the length of our office to my table, I did for a moment think that Valentine's Day had come early for me ... so there was a slight quiver of disappointment when it turned out that the flowers were not from some Asian hottie. But in an age of social media, it made a pleasant change to receive something real which has helped brighten up the office, rather than receiving a nudge, poke or having a (virtual) sheep thrown at me.

Which brings me to my point. Media - that which helps mediate information between multiple parties - is a relationship-driven business. Hill & Knowlton understand this, and live up to this in their interactions with myself and my team of journalists. We appreciate this socially, and take note of this professionally. Companies looking for PR agencies who walk the talk should take note of Hill & Knowlton's gentle activism as well.


*I'm not looking for freebies ... however my colleagues are tugging at my elbow, and want me to mention that we also have space for an XBox 360.

17 October, 2009

Like a rolling stone

The deed is done. Yesterday Alphabet upped sticks and shifted six years of collective baggage to 12 Prince Edward Road. Thanks to an excellently marshalled moving committee consisting of Kelly, Chris, Katrina and Patrick (and ably assisted by Alex), there were remarkably few tears as we said 'goodbye to all that'.

Parting is such sweet sorrow ... unless you've a heart of stone like Sam(antha) in which case, c'est la vie. But I'm more emotional about these things, and so my enthusiasm for moving to our new office at Bestway Building next to Shenton Way in Singapore's CBD was tempered by nostalgia.

Almost all that Alphabet has achieved, for good and ill, sprang from the poky, poorly ventilated, oddly shaped, largely gloomy premises that have been our home since August 2004. I'm going to miss Aunty Katherine the hapless cleaning lady (though probably not as much as she's going to miss us), Pauline the dipsomaniac landlady of our local pub, the pastel parallel lines painted on the wall a lifetime ago, and the archaic central airconditioning unit that has struck fear into several generations of female Alphabetters. I won't, however, miss the toilets.

Goodbye Evershine & Century Complex, and farewell.

28 September, 2009

Research: hot off the press!

Yes, it's been a while ... please don't start having a go, I've been a little bit 'under the cosh' at work. But I just wanted to update you on our new research offering. FutureGov Research is the sister arm of FutureGov magazine, and in tandem with our events, regularly canvasses our community of 10,000+ government officials to see what keeps them up at night.

I'm just back from India (more on that another time) where we were launching our latest research report on the attitudes to efficiency and effectiveness, sponsored by Juniper Networks. It was great to be able to shed light on some of the working practices in India's public sector - particularly in the run up to our FutureGov Forum India event in a few months time.

We've now conducted quite a number of research reports for the likes of SAP, EMC, Kodak, Fuji Xerox, Bluecoat and Juniper - so we'll be shortly revealing a new section on our government portal where these will be available for free download.

However in the newfound spirit of enquiry that has swept the office, I thought I'd let you in on the very latest research we've generated by asking the FutureGov team. Feel free to tell us your opinion!

Should Ris Low be allowed to be Miss Singapore? [Click here for context]

Yes: 4

No: 8

Who is s Low?/Out for lunch: 10


16 June, 2009

With great power comes great responsibility

I'd like to thank J1 for giving me the pleasure of being able to post on the Alphabet Media blog. After months of - pretty lukewarm I must admit - pestering he has agreed to let me loose.

Wow, what a double-edged sword this has turned out to be! For the sake of maintaining some semblance of professionalism I have to post something mildly intellectual and interesting (or at least funny!). I must admit that its a rather tough undertaking. To be honest the only reason I'm writing this drivel is so J1 stops bugging me to blog!

Soooo...thanks for coming and i promise that when I've come up with something 'blogable' - that's a blast from the past - I'll post.

Chris

P.S read this quick before it gets deleted!

15 June, 2009

How time flies

Hello again. Yes, I know it's been a while since I last posted. In part it's because I 'discovered' Twitter and decided to experiment there; in part it's because (apparently) there's a recession, and I figured that people had quite enough on their plate without worrying about whether I'd blogged or not.

But not blogging became a slippery slope ... and the things is, we've had rather a lot to celebrate of late, which has started making me suffer 'Blogger's Guilt' for not writing. So in an attempt to make amends, here's a quick list of the little victories we've enjoyed ... as well as a hearty promise to blog more in future!

10 reasons to smile if you're an Alphabetter:
  1. We won an award for the best B2B online publication (for FutureGov.net) by the Magazine Publishers' Association of Singapore
  2. We had another beach volleyball tournament - and this time nobody left in tears. Okay, well we had one person leave in tears - but as a proportion of the expanded team, this is still an improvement!
  3. We had two really successful events in Singapore (economic crisis? where?): FutureCCTV Forum - and the absolutely rocking Government Information Forum (228 government delegates!)
  4. We discovered that nerf guns can be a great way to get your point across in internal meetings
  5. We launched a Chinese-language version of FutureGov! Hen hao!
  6. We opened an office in Hong Kong!
  7. We welcomed two of Singapore's best trade media sales ladies into the Alphabet family (poor old Questex!)
  8. We launched 'FutureGov Research' and are currently delivering custom research into the attitudes of senior public sector officials for our friends at EMC, Kodak, Juniper Networks, Fuji Xerox, and a few others!
  9. I was invited over to Putrajaya by the Malaysian government to speak at their National ICT Conference - and despite there being 650 delegates, managed not to get stage fright (there's hope for me yet)
  10. Jeremy Godfrey, Hong Kong's Government CIO, kindly agreed to open our Government Information Forum Hong Kong conference (poor old Questex!)
  11. We're imminently to launch FutureGov TV
  12. We had another Doughnut Day!
  13. Not content with having random Doughnut Days, we've supplemented that with the occasional 'Cupcake Day', just to mix things up a little bit
  14. We're going to have our first Alphabet baby in October - May Yee is going to have a girl :-)
  15. The Head of IT for China's (and the world's!) largest hospital became one of our new bloggers at FutureGov.cn - and helped us with our new Chinese healthcare conference!
  16. Arnold Schwarzenegger, Governor of California, subscribed to our FutureGov e-newsletter!
  17. We went bowling - and crowned J2 the Alphabet Media bowling champion for 2009
  18. Alphabet went crazy and got itself a corporate yacht (well, Tim kindly allowed to take clients and staff out on his wife's yacht - the well-appointed 'Swiss Marigold', a 36ft Jeanneau Sundance)
  19. Ellen made it to the last round of 'My Lovely Mum 09', before being beaten by a transexual
  20. Robin was appointed to be a judge for the BBC's annual development projects competition: The World Challenge
  21. We have successfully increased the ratio of girls to boys - we're now 50/50!
  22. I met many world leaders this year
  23. I got tickets to see Blur's Hyde Park gig
Okay, that's it. I'm scraping the barrel a bit now. But I promise to report back again soon!



11 June, 2009

Party like it's 1999

I had a client meeting yesterday with a vendor who shall remain nameless but the name rhymes with saleshorse – who said that their marketing budget had been increased. I felt like I was in a time warp and it was dot com boom days all over again. I wanted to go out and party like it was 1999.
I’m getting so used to clients saying that their budgets are being slashed and ‘gone are the days ...’ and how they must prove ROI. (The Economist quoted Bank of America’s claim this week that they make $3 of profit for every $1 they spend on sports marketing with the comment “if it can make 300%, it should do nothing else”).
Having said that we seem to looking at 100% YOY growth ourselves. Good job we’re not called “FutureBank”, I suppose

17 February, 2009

A penny for my thoughts

It has come to my attention that there are very occasionally a few instances of foul-mouthed utterances in certain corners of the Alphabet office. Naturally I take a pretty dim view of this, as I like to think of the company as being a beacon of graciousness.

So you can imagine how dismayed I was when, after establishing a 'Swear Box', it rapidly filled with loose change. It's only been six hours, and it already has S$11. And the worst of it is that I currently account for all S$11 of vituperative spleen.

F#$%!

26 January, 2009

Ushering in the Year of the Ox

It's a funny old world. Even as many of my industry peers in the conference and publishing business are anxiously slimming down their operations, I've never seen Alphabet with such a full sales pipeline.

Our first event of the year, Government Information Forum in Singapore, has broken all records for the numbers of sponsors and delegates signed up for our longest running government IT event. Meanwhile FutureGov and Asian Security Review magazines have never been so well supported by the solutions provider communities. I almost have to pinch myself when I say it, but business is booming.

Perhaps it was ever meant to be this way. I remember five years ago, when drafting the business plan required to support my application for an 'Entrepreneur Pass' in Singapore, I mentioned that one of the benefits of establishing a business focused on providing content to the regional public sector was that it was "a great counter-cyclical". And so it seems.

So even as the marketing pie shrinks, there seems to be a rush to quality media platforms, as well as a rush to public sector markets. On both counts Alphabet scores. Because we only do public sector, we really know what we're talking about. And as importantly, government, education and healthcare decision-makers know us.

Because there's nothing quite as nauseating as someone mouthing off about how clever and successful they are, I'll conclude by saying that the Alphabet team is lucky to find itself in the right place at the right time. Now it's time to roll up our sleeves and make sure we work hard to deliver for our government readers and delegates - as well as the companies that work with us to reach them.

30 November, 2008

Doughnut Day 5

Even as our near neighbours down the road are shedding staff to cope with a fall in revenues, Alphabet celebrated closing our biggest deal this week in time-honoured fashion: doughnuts.

Chocolate ones, jam ones, peanut ones, and of course frosted ones (Amelia & my personal favourite). 

It's been a few months since the last one, simply because I've been too busy to pop down the road and get armloads of the sticky pastries. Happily a chance conversation with the members of my editorial team led me to cast my mind back to the last doughnut day - and then Chris stepped in to make the trek down Beach Road to Raffles City. That man is a bloody hero.

Needless to say the result of this sudden doughnut gorging was several hours of slothful afternoon activity, and another notch to untighten on my belt. But there were smiles and contented burps from the rest of the office, and a particularly heartfelt comment from Katrina, our Queen of Admin:

"I’ve heard so much about doughnut day in Alphabet Media, and after being with Alphabet Media for 6 months ------- finally, I’m having my first Alphabet Media doughnut day!!!!!!! J"


So if anyone out there is reading the blog with a view to sizing up whether to join us (don't do it, I'm a slave driver and we're all backstabbing bastards), then please note that Doughnut Days are pleasantly random occurences.

14 November, 2008

Matchmaking

Before you all rush to ask whether I can fix you up with a foreign bride - I'm referring to matchmaking in the corporate sense. Okay, you say disappointedly, but why?

Lately I've been giving some thought to what it is that Alphabet does, through its two magazine-driven communities of endusers. My little grey cells have been exercised by the challenge and opportunity presented by the global economic slow down.

Happily one side of the business is showing tremendous growth - and this is the provision of content for government and security endusers. This demand can be seen in the ever-increasing traffic to our web sites, the requests for new subscriptions to the magazines, as well as the rising number of paying delegates we attract to our events. So demand for information is not being adversely affected by the wider economy - in fact, the economic malaise may be encouraging our communities of endusers to review their decisions more thoroughly than before, leading to greater demand for the content we provide.

However despite this, the challenge facing a media company like Alphabet is obvious - how best to weather the commercial storm that's beginning to break in Asia? 

Marketing is often one of the first things to be trimmed when customers become scarce, and Alphabet's business has historically been very dependent on the marketing budgets of the region's key IT and security companies. But before we all start wailing and gnashing our teeth, there's plenty of opportunity out there too.

Happily Alphabet has been diversifying its revenue streams over the past 18 months - so income from delegates to those conferences I was just referring to, and more recently from the training courses we put on for our security and government audiences, is not directly linked to any reduction in marketing budgets. We've also been diversifying geographically - as our events in India and China demonstrate.

But even in our core business of providing marketing solutions to companies looking to sell into government and security, I see quite a lot of silver lining where others only seem to see clouds. Here's why.

Question: What do you do when your marketing budget gets cut? Answer: You think bloody hard about how best to spend the few pennies you have left. 

Companies don't stop their marketing spend in a recession - what they do is focus it on the marketing programmes that reliably deliver the best ROI. 

In other words, if your business has been based on creating 'copycat' events, or mediocre content - and if you don't really have the audience you say you have, and aren't really as focused on the needs of your customers as you should be - then you might want to consider updating your CV.

Happily the FutureGov and Asian Security Review brands have been fully stress-tested. Our readers and delegates love our content; our advertisers get to be seen by the people that matter; our events sponsors regularly gush about the very high standards of the events we organise, and how they enjoy unprecedented and sometimes very quick ROI.

So in any flight from mediocrity to quality, Alphabet stands to be a clear beneficiary. That said, before smugness sets in, it doesn't mean that we can rest on our laurels. It's incumbent on any company to always ask questions like 'Do my customers know how seriously we take their business? Do they know how much harder their marketing dollars work when they give them to Alphabet?'

Because everything Alphabet has done over the last five years has been built ground-up from the needs and interests of the readers to our magazines, and the delegates to our events, our brands mean something. If you're looking for a trusted provider of information on public sector modernisation - then FutureGov is for you. If you need the lowdown on anything security-related, then reach for anything with the Asian Security Review logo on it. Our magazines are genuine stamps of approval - not because I say so, but because our readers do.

So since we have created and sustained this reader trust - they're open to the companies that partner with us. And because our readers and delegates are open to listening to what our advertisers and sponsors have to offer - we're able to offer guaranteed lead generation, by matching interested buyer to willing seller. In other words, matchmaking.

I won't say here how exactly we do it, as the last thing I want is for copycats out there to start offering the same service and confuse the marketplace - but we've been doing it for a while now, and the participating magazine advertisers have been pleasantly surprised. If you want to know how it's done, get in touch with myself (+65 97635123) or J2 (+65 6336 0859). 

I believe that there's always opportunity out there. You just have to look for it in the right places.

13 November, 2008

300


As you probably know, Patrick our Marketing Director has a beard and is from Germany.

Most interestingly, Patrick has a thing for dressing up as a Spartan warrior whilst doing his household chores [see picture].

The Spartans were known for their beards, their martial prowess as well as their 'manly camaraderie'. Which of these was the inspiration for Patrick I can't say for sure. But in the above portrait of masculinity he claims to have been celebrating passing the 300 subscription mark on one of his online pet projects.

As many of you know, Patrick has been kept pretty busy with the redevelopment of our web sites, as well as the establishment of professional networking communities for our government readers. At the moment the latter are only in Beta mode, but as you can see he takes progress on this very seriously. That's why he's such a good Alphabeter!

22 October, 2008

FutureGov Summit photostream




























































































































































































21 October, 2008

FutureGov Summit: a tale of government, toy ducks and bad suits


Pictured: John Suffolk, GCIO of the United Kingdom, meets the Duck of Luck.


Although we had less transvestites and elephants than in 2007, last week’s FutureGov Summit ticked pretty much every other box. 120 very senior government officials; 17 sponsors; distinct strategy and technology tracks; afternoon break out sessions; and more gamelan music and Balinese dancing than you can shake a stick at.

In addition to the support of the world’s two largest IT companies – Microsoft and IBM – we even had a track sponsored by the Singapore authorities to profile the work of the city state’s ICT vendors to build a world class e-services infrastructure. So this year, even more so than last year, we saw the FutureGov Summit ‘arrive’ as a valued and valuable experience for top officials in the region, as well as the world class solutions providers looking to reach out to them.

I think back to how it all started and I’m amazed – not just at how far we’ve come, but also at how many of the people who were involved in that first event are still involved, lending their very considerable support to the work of the Alphabet team.

I’ve spoken before about Laurence Millar, New Zealand’s GCIO, and his sincere support since our initial event in The Fullerton Hotel. Back in 2005 that event was essentially the ‘first birthday’ celebration of Public Sector Technology & Management magazine (since renamed to FutureGov magazine). Besides Laurence, we were able to welcome back longstanding friends such as Tim Diaz de Rivera from the Philippines; RS Sharma from Jharkhand; J Satyanarayana from India’s NISG; Dr Salim Al-Ruzaiqi from Oman's ITA; Reshan Dewapura from ICTA in Sri Lanka; Juthika Ramanathan from Singapore’s ACRA ... and many others. Additionally, it was great to receive the ongoing support from the teams at Microsoft, IBM, SAP, Juniper, Kodak and NCS – all of whom are previous sponsors who liked what they saw and came back for more.

Because we really are a community of practice, our events bring people together for a genuine idea exchange – and this is something that’s part of the DNA of both the company, and the structure of our event. Instead of classroom seating, our top officials (including local and state government ministers from China and India) all sit around a hollow square, enabling them to face one another and debate issues openly.

This sense of community was on display at the gala dinner of the Government Technology Awards at the end of the event. Here we celebrated the very best government technology deployments across Asia Pacific and the Gulf States. 450 government nominations were distilled down to a shortlist of 55, which after much pontification by our judges, resulted in 11 very deserving winners. Check out Alphabet Media’s corporate site for the official PR release about this.

By the time the end of the evening came, there were a lot of hugs and back slaps and photo snaps as all the participants – by now friends – prepared to return to their respective offices with new relationships, new ideas, and a definite spring in their step about meeting the challenge of public sector modernisation in the region.

As I mentioned in my remarks at the gala dinner, the team at Alphabet Media is small – and an event of the scale and ambition of the FutureGov Summit is not an easy thing to pull together. However the reason we’re able to do what we do is simply that we really are very committed to supporting the essential work of public sector officials to improve their productivity, service delivery and transparency. There’s no more important work in the region, such is the vital role of government. I’m proud of Alphabet’s role in bringing people together – and even more proud of my team for all their hard work in the making of this event over the last 12 months.

Of course nothing runs entirely without hitch, so in the interests of full disclosure, I can admit to the embarrassment of leaving both of my freshly-tailored suits behind in Singapore. The cheap and nasty thing I managed to pick up in the back streets of Kuta was really the only cheap and nasty thing about FutureGov Summit. Happily it has already been handed over to the Salvation Army, though they didn’t seem ecstatic to receive it.

Ps. Thanks to Microsoft’s Chris Levanes, we even managed to serve ‘Duck Tartare’ for the lunch on the last day (see photo). NB. No Ducks of Luck were harmed in the production of this event.

01 September, 2008

On your marks, get set, go.

The good burghers of Alphabet Media rarely pass up on an opportunity for hard work or public humiliation - and in the case of the recent Nike 10k Human Race, we were able to combine the two.
I'd rather naively assumed that I'd be running in the midst of crowds of similarly out of condition mid-30 year olds, and so was rather unnerved to see myself surrounded by lithe early 20-somethings instead. As 12,000 youngsters limbered up excitedly around us, Patrick puffed on a couple of cigarettes to calm his nerves, and I considered whether I could be invalided out of the race with honour by feigning injury with a mock fall somewhere along the route.

Our race times:
Amos  -  58 minutes, 9 seconds
J1  -  62 minutes, 4 seconds*
Captain  -  76 minutes, 9 seconds
Patrick  -  89 minutes, 44 seconds
Katrina  -  97 minutes, 18 seconds
Kelly  -  97 minutes, 18 seconds
*For the record, I nicked into the Penny Black for a few minutes halfway through the race, and as I later discovered was running with a cracked rib ... but next time I shall prevail!  ;-)
As we posed for the obligatory pre-run photo, I wasn't sure whether red was really our colour - but fast-forward a couple of hours to sweaty, heat exhaustion, and I think you'll agree that it matched our complexions perfectly. Anyone for the Standard Chartered Marathon??!!



11 August, 2008

The big one

Alphabet Media events are a bit special, but none more so than this October's annual FutureGov Summit (4th successive year now).

Happily for us we have just confirmed both Microsoft and IBM as Platinum sponsors - so now the race is on for us to sell out the remaining slots, like last year.

You can certainly see why the event is in demand - nothing like it has ever been organised before in the region, and I'm genuinely looking forward to hosting this three-day 'unconference' where with light guidance from myself and my editorial colleagues, we tackle the key issues facing public sector agencies in a freeform discussion ... click the link to take a look at the programme!

03 August, 2008

Our finest hour?


There have been a lot of (legal) highs at Alphabet - but I think last Thursday must rank amongst the greatest achievements of the lads and lasses, even greater than our dominance of Symantec's pub trivia quiz.

At Hill & Knowlton's annual media party (this year's theme was 'Moroccan') the editorial team - Jianggan, Amelia, Alice and myself - with a special guest star appearance from Asian Security Review's Kelly, swept all before us.

Hardcore fans of the blog may recall my sorrow last year when a perfumed ponce from SPH prevented us from winning the beer sculling competition at the corresponding 2007 event. Happily this year Jianggan and I weren't carrying any dead wood, and we gobbled, guzzled, and dribbled our way to glory, with a little help from our friends. Notwithstanding almost drowning in Heineken, I consider myself well pleased - particularly with Jianggan who almost singlehandedly brought us back on level terms when we got off to a poor start in the final round. At least my dear old Mum can see that her boy's expensive education wasn't entirely wasted.






























As the medics were pumping my lungs free of Dutch beer, Kelly proceeded to wiggle it, just a little bit, and dance her way to a resounding victory in the bellydancing competition. From the photos I don't think she has much of a belly, so clearly there's room for improvement for next year - but it was a glorious second victory for Alphabet media.




















But there was more to come.

No sooner had I freed up my airways to order a couple of glasses of bubbley, then the night's Master of Ceremonies, Raoul Le Blond, announced the winners of the fancy dress competition: Kelly and myself! As you must be beginning to appreciate, I have a pretty competitive streak, and so earlier that evening we'd all gone round to our local fancy dress shop and splurged on exotic costumes. The fact that people thought I was a shepherd from a Nativity play was not enough to deny me a second stab at glory - though as you can see from the photos, there wasn't anything to split me and Jianggan, or Kelly from Amelia and Alice.















Just when I thought it couldn't get any better Jianggan promptly won a mobile phone, at which point adrenaline, Heineken and champers combined to force me back to the divan where the Alphabet gang were hunched over their kebabs and fingerfood.

Now that I don't attend so many PR events it was nice to catch up with some of the nice boys and girls from HK (Fenix, won't forget your name again, promise). There was a pretty healthy crowd, and it's got to be said that HK does tend to throw the best parties. Sadly I didn't bump into many vendors; I'd have thought that HK would have benefited by creating a platform for both sides to socialise. Maybe next year.

All in all, a pretty good night. Though I may be avoiding the Heinekens for a while.

08 July, 2008

Alphabet 2.0






We've come a long way in the last five years, and in a sense we've celebrated our birthday early with the relaunch of 'Public Sector Technology & Management', our original magazine, as 'FutureGov'.

Oliver Bell at Microsoft rather kindly donated the name at the end of last year's Government Technology Summit (which has also been renamed to 'FutureGov Summit'), and then our new bearded Marketing Director, Patrick, developed the magazine's new look, and Captain did the lion's share of the layout. J2 and Chris did a terrific job filling the magazine with advertising (it was our biggest earning issue ever), and then most importantly of all, my editorial team raised their game to create some really rather great content.

Looking at this thing of beauty, and at the lovely people who helped make it happen, it's hard to imagine that it was possible to come so far. 

So now we're finishing work on the new web site to accompany the magazine. The content of the old PSTM.net is being ported over to FutureGov.net - which by the end of this month will be the gold standard of B2B magazine web sites, not just in Asia, but further afield too. 

I think that the print magazine will remain the flagship platform, because our most senior readers still prefer to engage with the printed word. Nonetheless the web site plays an essential role in refreshing and expanding the community; you can't Google (or LiveSearch) the content of our print magazine - but information hungry public sector officials can search for the wealth of unique content that FutureGov presents online. The web also allows us to strengthen and enlarge our communities of public sector officials, as our friends in the public sector introduce their peers to the expanding network.

In a sense the coming relaunch of the web site takes the business full circle. It was actually the original PSTM.net site which kicked things off for the company, building awareness, attracting the first government end-users to contribute their experience and time. All of this from an upstairs flat above my Nana's place in an English seaside town. 

She's gone, the flat has gone, in fact a lot of things have changed since then. But even as the quality of the web site takes a leap forward just like everything else we do here at Alphabet, it's important for me to remember where it all came from, as well as why.




30 May, 2008

Gone fishing















Yesterday was Prawn Fishing day at Alphabet, with the entire office decamping in a convoy of minibuses (well, three) up the motorway and to the back of beyond. The reason? No real reason ... I think it's coming out of our socials budget.

Happily some bright spark had got some tinnies for the journey, so by the time we arrived at 'Bottle Tree Prawn Fishing' in Sembawang we were nicely lubricated - and the poor prawns never knew what hit them.

The secret to a good haul is to ensure your rod is properly baited - so we came to the pond prepared, with as much freshly diced chicken hearts as any hunter of big game could wish for. Then you need to site yourself, preferably far from the madding crowd, so that you don't have too many rods competing in the same patch of water - though crucially you still need to be close enough to the beer garden in order to ensure you're constantly being topped up with Tiger. Wrestling with prawns turned out to be thirstier work than I'd imagined.

Amos Hong was the first Alphabeter to get off the mark, bagging a little beauty. After that, we collectively got into our stride - and by the end of proceedings, we had seriously dented the prawn population of northeast Singapore. I think special mention should go to Captain and myself for both managing to grab a prawn each with our bare hands. Anyone who pooh-poohs this feat of arms should look closely at the sharp claws on these things - these are seriously hard arse bastards, my friends.

Favouring brains over brawn Dawn, Kelly and Jovita got the most prawns - with Dawn just pipping the others for our top prize. Little had I realised that after the fishing was over, there were more thrills and spills to come.

I had imagined that after we caught the prawns we'd cheerily wish them well, pop them pack into the pond, and they'd swim off to talk about their close escape with their mates. Sadly a rather more gruesome end awaited them: think sharp satay stick, struggling prawn, and King Edward II.

It was grim work, and frankly I've seen enough anguished prawn faces and rectums to last a lifetime. But my squeamishness did pass after we'd barbecued the buggers and dipped them in sweet chilli sauce...

... and naturally, this being Alphabet, we managed to find a bit of time for some drinking games, as evidenced by the last two photos.









































































































































04 May, 2008

You don't have to be thin to work here...

... but it sure as hell helps.

We're bursting at the seams here at Alphabet Towers, with the recuitment of four more girls and boys to the Alphabet family. Aside from strengthening the boy's football team, and supporting the growth of some of our new business units - this means that it is beginning to get a little cramped. I may have to cut down on the doughnuts in order to ensure I can squeeze in behind my desk...

Shut up fatso and tell us who's joining, I hear you ask.

Alice Kok starts with us as a journalist, joining myself, John, Jianggan and Amelia as we prepare for the exciting relaunch of PSTM under its new guise - FutureGov - as well as to help spread the workload in the run-up to the overhaul of our web sites (mid-June, I'm guessing). She cites French existentialist literature and body modification as interests.

Patrick Schulze joins us as our new Marketing Director, having overseen niche high-value marketing campaigns for the finance industry in Europe. As a champion of social media, he fits in nicely with Alphabet's community-driven approach to publishing, training, research and events. And he has a beard, something the company has been lacking up until now.

Ling Oh joins us to work on our training programmes initially, though we plan to migrate her to selling high-value research once that part of the business goes live later this year. I'm pleased as punch that she's an ex-Turtle, as there are way too many alumni from ICPCQCP here these days.

Last but not least we have Amos Hong who joins Dawn and Melissa as our new Conference Producer. This is a key role as we start ramping up for our annual FutureGov Summit, which is being held this year in Bali. Amos has been persuaded to ditch a life in rock and roll to throw in his lot with the cool cats at Alphabet. However he's still available on a freelance basis for children's parties - if you're interested you can contact him here: amos.hong@alphabet-media.com

03 May, 2008

ABC

No, it's not a quote from the Jackson 5. Well, actually it is, but that's not what this post is referring to ... rather I just wanted to declare that FutureGov magazine is now audited by the Audit Bureau of Circulations Singapore.

9209 copies of the magazine, distributed in the region (not including to the vendor community). And the great thing is that we're still growing.

So far it's been a great year for the magazine, with the successful relaunch as 'FutureGov', the recuitment of new faces to the editorial, sales and marketing team, and the imminent relaunch of the old PSTM.net online community.

Next in line for a bit of serious loving is Asian Security Review, and then shortly thereafter our new soon-to-be-launched magazine.... so watch this space!

29 April, 2008

Cry God for England, Harry & St George


Alphabet Media is a little bit rojak, and I like it that way. We've got people from all over - obviously a fair few Singaporeans, since this is where we're based, and from our near neighbours in Southeast Asia. We've also got people from mainland China (seeing that there's 1.3 billion of them, employing a couple of their best people was the least we could do). Then we've got a German and an American - which bearing in mind I'm English, just goes to demonstrate how politically correct I've become in my old age.

Well, almost.

Last Saturday I dusted off my bowler hat, ironed a copy of The Times of London, and celebrated England's national day with a St George's Day barbecue at my place. It's surely a testament to my powers of persuasion that I was able to cajole so many of my friends and members of the Alphabet family to dress in red and white. And in the spirit of hypocrisy for which the English were once famed, I managed to avoid dressing up in red/white completely... (though there was an England flag on my back).

Seeing as we have people from all over, with more joining every month, I expect to find many more 'cultural' excuses for a party or two in the months ahead!















[Above: Linda, Kelly, Alice, Dawn & Adele.]














[Above: Audrey, Yan and Anthea.]














[Above: Leon & Chris.]















[Above: German (no, that's actually his name), Rod, Jovita & Mel.]















[Above: Some dashing botak bloke and Jianggan's better half.]

24 April, 2008

Big Bird



Big Bird is dead.
Yesterday we found him on our return from a lunchtime curry. He was sitting there in the middle of Purvis Street, bruised and battered a long way beneath his nest in the eaves of one of the shophouses. The next day he was stiff and cold with his legs up in the air in Alphabet's office. Although we'd offered to take him to SPCA they'd shrugged off our offer to pay for the finest treatment known to veterinary science, and suggested that he'd be put down if we brought him in.
So we decided to buy him a cage, and give him some food and drink, and had hoped to be able to release him back to the wild when he got better. But he never did.
It was utterly inconsequential. Blink and you'd have missed the entire episode. It's almost too much trouble to blog about, you might think - and yet that's precisely why Big Bird is getting a mention.
Life is short, and full of nonsense. It is full of people talking bollocks, shuffling paper, discussing where to go for lunch, and searching for lost documents in the shared network. But one day it won't be us doing that, it will be someone else ... because we'll have taken the last taxi to whatever's next after this life.
If we're lucky, we'll make the world a fractionally better place for having been a part of the party. Recycling paper; getting merry at the Christmas disco; teaching government officials how to waste less money on IT schemes they don't need - or to minimise the cost and maximise the return on the IT schemes they do need; building friendships; passing time.
We're not going to win Nobel prizes. We're not going to win a Pulitzer. We're going to, slightly, outperform the wider market, and pass a lot of time together.
That's one of the reasons why Alphabet looks for Alphabet people. People who value their limited time, and try to make the most of it, try to make the world a little bit better. Even to the extent of attempting and failing to save the lives of random small animals that may come across their path.

22 April, 2008

Spiced ham

Is it just me, or is the quality of spam getting better?

I'm being inundated by ever greater volumes of the stuff - so I have to trawl through my spam folder daily in order to rescue wrongly allocated messages from friends and industry colleagues. But these days as I speed read the titles of the spam, I'm finding myself increasingly drawn into opening more of the little buggers.

Sometimes it's the arresting tone - sometimes it's a sophisticated verbal juxtaposition. But often, they're simply quite funny. At first I thought it was my own sick sense of humour - but then I realised that my colleagues had started collecting their own 'best of' Viagra spam too. Then I feared that this was attributable to the puerile humour of the guys in the office - but even the girls giggle at the stuff. Clearly there is a kind of warped intelligence at work in the writing of this spam - not too far removed from the kind of creativity we cherish here at Alphabet. So if there are any spammers out there reading this blog - I invite you to turn away from the dark side, and embrace a brighter literary future with the permission-based marketing kids at Alphabet.

For those non-spammers reading, I'm posting up a sample of the office favourites below. Because they largely address deep-seated male insecurities about the size of our crown jewels, the more squeamish / innocent among you may wish to turn away now ...

... but for the rest of us, enjoy!

Click here if you do not want to stay a loser!
Girls will hunt you in the streets
Your device is set to grow
Be ready for steamy spring nights of vehement passion
Upgrade it to a huge volume: wanna see your tool swelling with mighty flesh day by day?
Playboy bunnies in Cancun: upgrade your hardware by getting our supplements
Get a rod of colossal measurements!
3 tips to dirty dance into her pants
Sensational revolutionary upsizer

09 April, 2008

A leap into the light


We've just had our first strategy meeting at Alphabet, gathering together the management team to review where we are relative to our initial plans at the beginning of the year, where we think we're headed over the next 18 months, and what resources and processes we need to put in place in order for us to get there.
Held in the highly-recommended Changi Village Hotel, we spent a full day racing through a pretty optimistic agenda. We discussed new business units, new office locations, potential new hires, core values, organisational structure - honed our eye-hand coordination with the soft rugby ball, did a few star-jumps, broke some furniture (pictured).
The discussion was great, and I expect the outcomes to substantially improve the way we do business as a company. But taking a step back from the nitty-gritty of the agenda, the meeting itself was was actually a pretty important moment in the life of Alphabet.
Bearing in mind we double in size every year, and expect to triple this year, we're always pushed for time as we struggle to support our growth. Yet growth notwithstanding, thanks to the quality in depth throughout the company, our management team - the Strategy Team - had the ability to step away from our desks for a day to take stock and plan for the future in a systematic way.
There's no turning away from this collegiate management approach, which for someone with my authoritarian tendencies is a bit of a leap in the dark. But for the company as a whole, and all the people who call it home from Monday to Friday, this can be pinpointed as a moment when the company grew up.
Of course such was our excitement on concluding this marathon first meeting, we decamped afterwards to Charlie's Corner, drank rather a lot of expensive imported beers and ciders, and ended up leaving the extensive notes to our inaugural meeting behind as we later staggered off home*. It wouldn't have been Alphabet any other way!

*Leaving the strategy notes behind was techically my fault, though I blame the poor lighting at Charlie's, as well as the very tasty, and rather strong Herefordshire scrumpy they serve. We retrieved the meeting notes the next day, so there was a happy ending as usual.

















[Pictured above: J2, Dan & lucky English rugby ball, Patrick & lucky German beard, Dawn. Pictured below: A Cornishman, an Essex man, a Singaporean, a Yank, a German, and a beard. Not even the sub-prime crisis can stop us now!]

17 March, 2008

Alphabet Media - a great way to fly


I'm writing this from the departure 'lounge' of Los Angeles International Airport (Heathrow, I take it all back), so for once the title of this blog isn't meant figuratively - though joining Singapore's happiest, fastest-growing media company is a great way to get your career off the ground.

Literally you'll go places if you join Alphabet, because travel is a key part of the job - and I think that's a jolly good thing. Why? Well apart from the regular contribution to the office pantry of exotic tidbits from returning travellers, jetting off helps set our work in a wider regional, sometimes global, context.

I travel (that's Santa Monica, California pictured above - and yes I was working); everyone in the editorial team has recently travelled, or will soon (Jianggan - Paris, Langkawi; John - Macau; Amelia - Baltimore); Bryan recces all our overseas hotel venues (Kuala Lumpur, Phuket); Kelly has a couple of sales trips planned (Kuala Lumpur, Hong Kong); Melissa handles our conferences, wherever they may be (Kuala Lumpur, Phuket); our top telemarketer for our overseas conferences always attends; even Dawn is set to be coerced to leave behind boyfriend Bernard for a few days and travel off to Sweden later in the year, as some of us visit our friends at Midfield Media for a strategic chinwag. And that's not even mentioning that everyone gets to go to our big annual overseas event - FutureGov 08 - which this year is being held in Bali.

The readers of our two magazines are drawn predominantly from beyond Singapore's shores, and although we go to some lengths to have a good mixture of nationalities in the office to mirror our audiences, the view from Beach Road can only reveal so much of the wider world. And with all the previously reported doughnut gorging, getting off our collective lard arses to engage with our communities of end-users overseas can only be a good thing. Even in the age of the internet, nothing broadens the mind, or slims the hips, quite as much as going abroad.

Just make sure you don't fly United Airlines. Bunch of wankers.


05 March, 2008

Bending it like Beckham

Alphabet gives a whole new meaning to afternoon footy. Instead of putting on muddy football boots and running forlornly around a sun-hardened pitch, we have an altogether more civilised version. Cross Wembley Stadium with The Office and you get the picture.

It all started many moons ago when Avaya gave us a football during the last World Cup. We've been happily booting it around our office ever since. However as the mighty Alphabet empire has expanded across the entire 4th floor, we've had the space to get more adventurous with our dazzling displays of footballing skills.

We may never again attain the heights of artistry that Chirag used to reach, but J2 is pretty handy with keeping the ball in the air, Chris is a good goalie, and I like to think of myself as a defender in the same mould as Arsenal's old Adams-Bould-Keown-Dixon back four. Couple this with Captain's never-say-die dribbling runs, Jianggan's very theatrical huffing-and-puffing and Bryan's Beckhamesque skincare regime, and I think you'll agree that we have the makings of a very fine footballing side.

There has, admittedly, been some collateral damage in our pursuit of sporting excellence. I'd like to say on record how very sorry I am to have smashed Chris' coffee mug. And Dawn came very close to a couple of black eyes the other day (my fault again).

But the results are there for all to see, generally around 5pm when the pace of work begins to slow down. I swear, it's like watching Brazil. I'm not sure why we boys* put in as much energy into office footy as we do. But whatever else you might say about Alphabet Media, we've got balls!

*Attempts to form a ladies team are ongoing.

01 March, 2008

Tired of the Turtle? Join the Duck!


One must never get complacent about these things, and I realise that statistically it is unlikely that everyone presently at Alphabet is going to stay with us until retirement ... but when I walk into the office every day I like seeing happy, familiar faces.

So it does give me a little frisson of excitement when companies like Terrapinn and IQPC start ringing around the office, whispering sweet nothings in our ears, trying to lure our Alphabetters over to the Dark Side.

Of course it rather begs the question why someone would want to leave a stable, happy, high-performing team, where they are individually recognised not just by management and their peers in the office, but also by a wider community of senior government officials. This contrasts rather with the weird parallel universe on offer elsewhere, a place where everyone is rushing around trying to replace the six members of staff who jumped ship the previous week, and wondering which of their present colleagues is about to follow suit. A place with high staff turnover is not a happy place to work, which is presumably why it only really appeals to kids straight out of university - and even they, evidently, don't hang around for long...

I can imagine that running a large, hierarchical conference factory can't be easy in today's tight labour market ... which is why I'm rather pleased that Alphabet is not a large hierarchical conference factory.

And I think our present staff - including quite a number of people who didn't love the Turtle, and who were unimpressed by ICPCQ - are rather pleased not to be working in that type of environment either. So if you're tired of the Turtle, or are fed up with acronyms, feel free to drop me a line at james.smith@alphabet-media.com or give me a ring on (+65) 97635123. Click to learn more about the Duck.
[Pictured: Kelly and Saffron. We do things differently here.]

27 February, 2008

Doughnut Days 3 & 4

Doughnut Days, apparently, are like buses ... you wait and wait, and then two come along next to each other. Yes, having waited too long for Doughnut Day 2, the next couple of forays came and went in quick succession.

Either this means that Alphabet has descended into gluttony ... or that we've simply had more things to celebrate recently, what with the successful launch of this year's conferences, and some great traction with companies we haven't done business with before.

Our telemarketing team has been ringing their sales bell with a frequency which makes me glad I'm on the other side of the office from them - and not to be outdone, our conference team has racked up some truly great speakers for the next couple of events. Then finally, thanks to John Lui and to the hard work from Amelia and Jianggan, the magazines have not only become as regular as clockwork from a scheduling perspective - but they have also helped Chris, Kelly and J2 fill their sales pipelines on our way to record numbers for the magazines.

The way things are looking for 2008 ... we need to find a healthy alternative to doughnuts pretty damn quickly.

16 January, 2008

He ain't no Delilah ...

... he's Samson, our new telesales executive!

Samson hails from the Philippines where he has a degree in psychology ... and perhaps that goes some way to explain how he has become the quickest new hire to bring in revenue for the company: three days after joining us, he sold three delegate passes for our upcoming FutureCCTV conference!

Thanks to the sterling work of our Telesales Manager, Jovita, this takes us to 18 delegates booked and confirmed - for an event that is running in April. Bearing in mind this is an entirely fee-paying event, it just goes to show that we have created an industry convergence point for Southeast Asia's top CCTV buyers.

It seems like only yesterday that we were holding our first CCTV event last June - and it's great to see how we've managed to establish ourselves so quickly. Again, another tick in the margin for the value of our cross-media publishing and events brands. By writing about CCTV in every issue of Asian Security Review magazine, obviously we are the trusted organiser of CCTV-related events (and a lot of other security events besides).

Jovita and Samson have really contributed to the January buzz in Alphabet Media - so much so that I'm really missing the office sitting here freezing my arse off in London!

14 January, 2008

Roger the Dodger

He's not really a Dickensian 'artful dodger', and in no way could you say he was 'dodgy' - it just seemed like too good a rhyming combination to pass up. (Though I am open to suggestions from any budding beat poets reading this post.)

But back to Roger.

He comes to us from Janes', the military and security publisher, as a key part of the Asian Security Review team. Sitting alongside Kelly, Roger is co-selling both the magazine, as well as our portfolio of security events - FutureCCTV, Transport Security Forum and FuturePolice.

A number of things impressed me about Roger. Quite apart from the fact that he was the global lead salesman for his former employer, he had taken the time to pen his thoughts about sales methodology and include that along with his CV. Clearly this is someone who understands sales, thinks about sales, and who wants an opportunity to contribute to the understanding of sales within the wider organisation.

The great thing about Alphabet, is that we're small enough to care what Roger is looking for in his career, and successful enough to provide a number of different present and future opportunities within the organisation for Roger - as well as the rest of our ambitious performers. Businesses that are doubling and tripling in size annually are able to provide more space for top performers to grow. Roger is just the latest in a stream of people to recognise the superior career options that Alphabet can put on the table.

14 December, 2007

Ho ho ho

Alphabet and close friends decamped to Bintan for this year's Christmas party, and although there was a distinct absence of turkey and fat hairy old men dressed in red, I think we got into the swing of things (see pics).

We had planned to have paintball, go-karting and a guitar-led singalong (courtesy of John and J2's girlfriend), but the rain put paid to the first two - and elephant-crippling amounts of alcohol put paid to the latter.

Happily we did manage to play a bit of ping-pong, and play some laserquest. Interestingly Jianggan revealed himself to be the supreme hunter of men, rushing off into the dark and stalking opponents. In the second game I was involved in, it was our very own little Kelly who turned out to be the ace sniper.

Of course in the absence of turkey and stuffing we still gorged ourselves silly on Chinese seafood at the kelong restaurant, and drank/spilt some pretty passable Aussie red wine. All this and I managed to deliver a dignified peroration on what Alphabet has achieved in 2007, and what it meant to have us all together, better halves included. Doubtless it is circulating on YouTube somewhere - but the gist is that we now have a stronger, happier team than we've ever had before, and this allows us to do great things in 2008 for our customers - whether industry vendors, or end-users - and therefore ourselves.

After my pearls of wisdom had been delivered, and sensing that the bread rolls were about to be thrown, we buggered off to the hotel disco for more foolish behaviour. Thank God Christmas is only once a year!

















































































06 December, 2007

Oops, we did it again


Our friends at Symantec were kind enough to go to the trouble to exercise the little grey cells of Singapore's media scene with their second annual Pub Quiz Night Competition last night.

Astute followers of this blog will note that we won the competition in 2006, and happily despite the best efforts of Text100 to surreptitiously deduct points, we won again this year.

In a packed upstairs Irish bar just a stone's throw from Boat Quay a team from Alphabet Media held off stiff competition from the cream of the region's trade and consumer titles ("Everybody is coming," we were assured by someone from Text100), to once more hoist aloft the perspex.
Winning once could have been dismissed as a fluke, but twice in a row? Clearly Alphabet is Singapore's cleverest media company!
[Pictured below: James and Jianggan, brothers-in-arms from the 2006 team; John and Chris; James2 and Amelia]

01 December, 2007

To infinity and beyond


I believe you demonstrate a real commitment to excellence when you look to 'fix' something that isn't broken - and that is what we're doing with our alterations to our big annual government event held every October for the last three years.

From next year we're moving to Bali, the event is doubling in size, we're having afternoon classrooms, and twin morning tracks in order to serve the chief technologists in government - and their bosses.

That's right - their bosses are coming along this time as well.

We retain our unique ability to deliver CIOs and Directors of IT, and are then taking the next step to deliver a programme that attracts Permanent Secretaries, Vice Ministers, Commissioners and Director-Generals.

Standing from the outside of the PSTM community looking in, you might be tempted to say "they won't be able to deliver". But people like Business Objects' Choon Yang Quek said that about this year's event - "I don't think you'll be able to get senior people to attend an event in Phuket" - and they were proven wrong. This is because it is easy to confuse what we do at Alphabet Media with what conference organisers do.

Alphabet Media's magazine-driven communities of senior professionals support us so actively precisely because of their trust in our content, and in the journalists who create that content 52 weeks a year.

For us a conference is not something we run once or twice a year - it is a welcome opportunity for us to meet face-to-face people we are already in touch with regularly throughout the rest of the 12 months.

Many of these people are our friends. We get a lot of Christmas cards from our delegates - just ask IQPC, Marcus Evans, IIR, Terrapinn, Pacific Conferences, Asia Business Forum et. al. how many delegates send them seasons greetings!

So we are not a conference organiser, and hopefully never will be. Instead we are a couple of tightly-defined user communities. And it is this clear focus on the interests of our community which forces us to keep thinking how to deliver greater and more relevant value to our readers - and this is something we do on a daily business.

'What more could we do for them?' is a question that crops up a lot at Alphabet - but I never heard that asked once in the seven years I worked at Terrapinn/AiC Worldwide, and trust me Terrapinn are one of the better conference organisers.

So say hello to - FutureGov 08 (15-17 October). We're no longer the leading Asia Pacific technology event for public sector - we're the leading innovation gathering for public sector leaders in the region, and increasingly beyond. At Alphabet, the future looks bright.

29 November, 2007

Doughnut Day 2

How time flies when you're busy building Asia's largest public sector, security and defence communities ... but amazingly it has been 5 months 23 days since our inaugural Doughnut Day.

There have been other staff perks which I've either been unable to recollect the following day through the hangover, or which are best left unmentioned in order to ensure that IRAS don't come after the staff for receiving benefits in kind [only joking IRAS, this is just silly English irony - Ed.].

Alphabet's Doughnut Day was meant to be a monthly thing, so it is a clear measure of how stretched we've been that we hadn't been able to spare the time to stand in line at the Donut [sic] Factory in the basement of Raffles City.

But we've been having a great time of late, and I figure that there will never be a 'quiet period', so it was time to pile on the carbs. Here then, for the benefit of my personal trainer and anyone working for the tax man, is what was dished out to staff...

James1:
2 x glazed

James2:
Strawberry white chocolate (a bit gay)
Apple cinnamon

J3 (Jianggan):
Lotus mocha
Coffee roasted almond

J4 (John):
Apple cinnamon
Coffee roasted almond

Amelia:
Glazed
Strawberry white chocolate

Dawn:
Peanut butter (glutton!)
Hazelnut milk chocolate

Melissa:
Double chocolate
Hazelnut milk chocolate

(fat) Bryan:
Kaya white chocolate (deviant!)
Apple cinnamon

Vanessa:
Hazelnut milk chocolate
Lotus mocha

Kelly:
Glazed
Double chocolate

Chris:
Double chocolate
Raspberry dark chocolate

Linda the Temp:
Peanut butter (glutton!)
Hazelnut milk chocolate

21 November, 2007

Hoody


It's like being back in Basildon: everytime I want to go to the loo, or refill my water bottle I have to edge past a brooding, cowled figure wearing a sky blue 'hoody' top.

But then I pinch myself and realise I'm in Singapore - and that the hoody is none other than Chris White, our latest recruit to the ever-expanding Alphabet family.

Just like me, Chris joins Alphabet from Terrapinn. Truth be told I was beginning to feel the heat from Dawn who is ex-IQPC, and so it's good to reweight the business in favour of the ex-Turtles. And just like me, he also has an Essex boy link, having lived for a time in the genteel countryside outside of Saffron Walden.

Chris has been taken on board to run the PSTM community's sales and marketing efforts - which encompasses the magazine, the proliferating number of conferences and industry seminars, as well as the web site which we are looking to overhaul early next year.

Happily he is not only gifted with the kind of lateral thinking that should help build win-win outcomes for our clients, but also a laconic wit which I'm already imagining being put to good use as an 'Assistant Editor' of this blog.

All this, and he is proving to be an exceptional goalkeeper during our Friday afternoon in-office football sessions. What employer could wish for more? Chris, welcome to Bedlam!

27 October, 2007

"Send in the trannies!"


Sadly I never did quite get the opportunity to say that line ... even though I'd been wondering how else to introduce Simon's Cabaret to our room full of public sector leaders. But we all managed to have a great time in any case.


In the end the elephant was friendly, and the trannies weren't overly so - so I think we had the balance just about right. As for the government officials and solutions providers - well I think they had a good time, but you should judge for yourself from the photos.

Three days of networking, 11 plenary sessions, 102 government officials, 14 sponsors, 9 Government Technology Award winners, 212 Government Technology Award nominees, a spot of karaoke, that baby elephant, and those men in women's clothes = just another great conference from the boys and girls at Alphabet.















































































































16 October, 2007

A new Dawn


Dawn's boyfriend has definitely spoilt the market for the rest of us. Bernard made sure that our new Research Director's first day was greeted with balloons, chocolates (Ferrero Rocher, no less) and flowers.

Other than showing up our Neanderthal ways, Dawn has been brought on board to manage Alphabet's burgeoning events business - specifically to provide a bridge between our government user community, and the many solutions providers we work with.

She's a very capable lady, having joined us from INSEAD where she was in charge of their executive programmes - and before that she was the Conference Director of IQPC's Government Practice, in Australia and then Singapore.

Frankly I'm chuffed to bits to have someone else to go off on obscure conversational tangents with on slow Wednesday afternoons, and I'm looking forward to her helping us out with next week's Government Technology Summit in Phuket as well.

As if any proof of her organisational skills were required, within minutes of her arrival at Alphabet Towers she had neatly untangled and then tied up all the various computer and telephone cables in her vicinity. What a woman!



14 October, 2007

What do elephants, government officials and transvestites have in common?

Alphabet Media events, like the people that organise them, are different. How different? Well let's take a little look at the upcoming Government Technology Summit in Phuket (24-26 October).

Admittedly, this is 'the big one'. Of all the events Alphabet Media runs - and we've run seven this year - nothing quite matches the Government Technology Summit for scale and ambition (there's over US$4 billion of annual ICT spending power in the room, for starters!). But let's look for the distinctive elements of this event to get a sense of the company's idiosyncratic vision - and why that makes us rather special, rather successful, and dare I say it, a rather fun place to work at.

Government Technology Summit brings together, in no particular order:
  • 100+ top tier government officials*
  • singing transvestites
  • 17 ICT sponsors (eg. Microsoft, IBM, SAP, Motorola, Cisco, Lockheed Martin - and a few others you might have heard of)
  • a baby elephant
  • the gala dinner of the annual Government Technology Awards
  • evening tuk-tuk excursions
  • structured 1-to-1 meetings
  • a French jazz band (let's not mention the rugby, eh?)
  • caricaturists
  • a sponsor ROI survey
  • a 256pp perfect bound, full colour delegate workbook
  • much less PowerPoint presentations than you might expect
  • a lot of high-level conversations
  • a private beach
  • end-of-conference karaoke

*Yes, I know. Everyone says their delegates are 'high-level'. But I'm thinking the number of CEOs, CIOs, Permanent Secretaries, Director-Generals, Ministers, Vice Ministers, Chief Superintendents, Commissioners et. al. [100, to be exact] make this event rather special. Where other organisers might aspire to have a room full of Directors ... for the Government Technology Summit, Directors are too junior...

So then, not your normal conference, right? And that's principally because we're not your normal conference organiser. At Alphabet Media we focus on nurturing two active communities of end-users, principally through our two magazine brands - Public Sector Technology & Management; and Asian Security Review.

As a result of our strong commitment to reinforcing the sense of 'community' of our readers, we view our events as natural extensions of our communities. Our speakers and attendees are known to us. The recognise the sincerity of our commitment to providing them with great quality, and largely free, content. Many of these people are our friends. And it is this which makes us different to other media companies.

Then there's Alphabet Media's, er, 'eccentricity'. I mean ... who'd have thought to expose 100 top-tier government officials to Phuket's most famous transvestite cabaret act? Who'd bring along a baby elephant to a welcome cocktail party? This is not the behaviour of normal events companies. And it's this fondness for thinking outside of the box that makes what we do, and how we go about doing it, distinctive. And the people who join Alphabet Media are distinctive people. Clones need not apply.

So, now you know what young elephants, trannies and civil servants have in common: Alphabet Media. And if you think you've got something in common with us here too - email me at james.smith@alphabet-media.com

04 October, 2007

Miiiiiiiinnnnnnnnkkkkeeeeeeeeeeeeeeeeeeey

Mmm. Mmmmmm. Mmmmh.

As my colleagues will attest, I am strangely drawn to the nickname of Si Mink, our departing Sales Administrator. Sometimes the nickname just wells up from somewhere deep inside me, and I feel impelled to share its sonorous qualities with everyone in the office ... really rather loudly.

Anyway ... I'll try and keep it in check for now, as it's time to say cheerio to Mmmmmm. Mmmmm. Miiiiiiiiiiiiiiiiiinnnnnnnnnnnnnnnnnkkkkkkkkkkyyyyyyyyyyyyyy. Ahem, say cheerio to Minky.

She's a lovely lady, a formidably good karaoke singer, and very, very ... calm. As an imoveable anchor of calm besides the antics of myself and J2, she helped provide a key link between my soaring aspirations for the business ... and whether companies had paid for their advertising.

Regular readers of this blog will know that nobody leaves Alphabet Media unless they're in tears, or drunk. So the pics are from her leaving do at Zouk ... where the team turned out in force last night to swing our pants to the finest retro tunes at Mambo night. I can assure you, I swung like Tarzan - but cruelly, there are no pics of me.

She's going to be missed by all of us here, and I think she'll miss us a bit too as she buggers off back to Malaysia. But I guess she won't miss me singing out her name several times a day.

Miiiiiinnnnnnnnnnnnkkkkkkkkkkkkkeeeeeeeeeeeeyyyy.

Other pictures: Bryan and the rest of the gang showing what they're made of.











































































































23 August, 2007

Road Trip

It had been a while since the last time we'd grabbed our guitars, bagged the back seats of the school coach, and headed off as a team on the open road - but last week half the office decamped to Kuala Lumpur to see the sights of our near neighbour's capital city, sample the local food, and play 'Indian Poker' in Bangsar.
































Oh, and somewhere along the way we managed to hold a 2-day conference: Digital Inclusion Forum, which attracted over 80 high-level government officials from nine countries. That was a bit of a laugh too.
It was also nice to see a couple of new staff find their feet with us - as this was Amelia's first outing to an Alphabet Media event, and Chirag's first event with us as well. I think they were both impressed with the seniority of the attendees - as well as the honourable tradition of drinking games with which our events are traditionally concluded.






























Special mention must go to James2, however. He was a last minute casualty, courtesy of a 'dodgy back' - but such is the nature of the man, that we felt compelled to leave a space for him at every meal time and group photo.

















21 August, 2007

Feel the power


I may not be much of a petrol head like Kelly, but I am a man - and respond like any other man with an adrenaline shiver whenever I feel the roar of a powerful engine between my legs. And so it proved today, as we unveiled our new ... hoover (vacuum cleaner).

She's a bit of a looker with her metallic grey paint job, and I can tell you that she packs quite a punch with 1600w of raw power available at the flick of a switch. Catherine, our cleaning aunty, was very pleased to get her hands on the company's latest toy, as the photographs attest. I'm thinking of calling her ... Rosebud.

09 August, 2007

The greatest story never told


As I can hear the roar of bloody jet planes swooping low over Beach Road, wowing the crowds celebrating Singapore's 42nd National Day, it seems a good time to reflect on the birthday of Alphabet Media, which falls in the same week. All the more so since I'm in the office working, in advance of next week's Digital Inclusion Forum in Kuala Lumpur - so mulling over where we've come from, and where we're headed is an excuse to break away from preparing talking points and the like.

I remember walking around the empty office the day I legally registered the business in Singapore. It all seemed so straight forward then - I'll interview some senior government officials, write some articles, speak to key enterprise technology vendors, and launch a magazine. I knew that the idea behind PSTM was hot to trot, naturally everyone else I was going to speak to would share my enthusiasm.

Er ... well it wasn't quite so easy. Fortunately the time I'd spent managing other publications for Terrapinn/AiC Worldwide had enabled me to build up a (small) reputation which helped lend credibility to the exercise. And then I got lucky with a few solid interviews with government officials in the region who turned the heads of PR execs and IT marketers - proving that it was possible for us to get access to decision-makers and news-breakers.

But to be honest - if you'd ask me what the key lesson of that first year was, at the time I'd have told you: "Don't set up a magazine." But I got lucky, at least in my work life. And so we survived.

We got considerable buy-in early on from a few names - Kodak, Aspect, SurfControl and then crucially Oracle - and that gave a small operation the momentum it needed to get ahead and start experimenting. And we've been experimenting ever since in one form or another, and having increasing amounts of fun along the way. One of the nicest things has been how we've been able to progressively recruit 'Alphabet people' - girls and boys who are open to new thinking, have a sense of humour, and feel good about creating ideas.

In a sense, if you ask me what lessons I've learned now - it would run along the lines of: "Try not to set up a magazine, but if you really feel the need to do so, make sure you recruit the best people you can, as soon as you can. Oh, and hire an accountant."

Alphabet has been the cause of much heartache for me, but it has brought the best of times too - being the catalyst for bringing together a great group of people. In that time it went from being this idea that belonged to me - to being an idea shared by all of us here at 43-45c Beach Road.

Yes, I'm sure there will be tears before bedtime. There'll be bumps on the road ahead, there always are. But now, touch wood, I can say we're fast-growing and successful. We can compete with any of our competitors for talent in the marketplace, and we're prepared to invest in good people, good ideas, and Friday doughnuts.

So as the business races forward with plans for new and bigger events, as well as expanded editorial coverage, and office expansion, I'm really hoping that this time next year I won't have to be alone in the office working on National Day. But every cloud has a silver lining. As I sit here looking out of the window, I can see the most amazing fireworks. Life's pretty good, and I believe in the future.


08 August, 2007

Slap my cow


Ladies and gents, please welcome Chirag Gohel - Alphabet Media's new Business Development Director. Chirag joins us from Euromonitor, and will be working closely with J2 to oversee the growth of our flagship title Public Sector Technology & Management (PSTM).
We've built up some great momentum with PSTM, along with its related events, and have consecutively broken sales records whilst at the same adding to the editorial team. Chirag is looking to take our cherished first-born title to a wider audience of technology stakeholders.
PSTM's new Rainmaker-in-Chief has a number of unusual talents, as you'd expect of anyone who joins us here at Alphabet. Although mild-mannered by day, Chirag transforms in the evenings into a vigilante dancefloor king, grooving across the nightspots of Singapore, dispensing homespun wisdom whilst performing his infamous 'Cowboy-slaps-rump-of-cow' dance move.

18 July, 2007

Environmentally friendly

We're a pretty socially-conscious bunch of kids here at Alphabet - we like to think that we can combine doing a good job, having some fun, eat a few doughnuts now and then, and incrementally make the world a better place. Our namecards ('business cards' if you're not Singaporean) reflect this a little with their images on the back emphasising the natural environment, and our sense of being rooted in it.

So if you're having a monotonous day in the office, and want to cut free for a few moments, flipping an Alphabet namecard is your chance to get away from it all by focusing on one lush landscape after another. Each of us has a different image - mine is from Epping Forest in Essex, where I come from; James2's is of the Cornish coast, where he comes from.
So for those of you who have not got round to swapping namecards with us, or who are in need of a little break, let our gallery of namecard images take you places. Enjoy.

James1










James2










John









Jianggan











Captain










Melissa










Bryan










Chirag










Vanessa










Kelly









Minky










Edmund

16 July, 2007

The Man

Alphabet Media finally got their man when we managed to persuade John Lui to come join our editorial team as our new Deputy Editor. John, as if you didn't know, is one of Asia's best known English-language enterprise technology editors, having worked across a string of the best known general IT magazines in the region.

Besides having a droll sense of humour, the best fringe in Singaporean journalism, and numerous awards for his editorial work - he also is a dead ringer for James Cagney, legendary Hollywood movie star. Don't believe me? Well you try and tell me who's who in the following photographs!










He took one look at our sumptuous offices, rubbed an inquisitive finger across our dust-free flat surfaces, and asked some tough questions about where we wanted to be heading in terms of our content. We gave our answers, then there was a slight pause before he gave us his trademark sideways on grin - on which the team broke out into high-fives all around.
An interesting thing you probably never knew about John is that he can see dead people. Actually that's a complete lie, but what is true is that he plays lead guitar in a band. So far there's only one person in the band. But as we're fond of saying in Alphabet Media, it's small but perfectly formed.




15 July, 2007

Last post for the old soldier


Parting is such sweet sorrow. As you can see from the pics, the tears flowed on Friday when one of MINDEF's finest took his leave of the Alpha men and women at 43c Beach Road.

Of course it begs the question that if he's so bloody sad to be leaving us, maybe he should be staying, right? But apparently he wants to "find himself" by backpacking around the fleshpots of the Philippines for a few months. So I say, good luck, make sure you pack some raincoats, and I'll see you begging for your job back in 6 months Gerry.

Seriously though, it seems a good moment to pause and reflect on Gerry's contribution.

I still remember him coming into the office for an interview on a Saturday morning, bright-eyed and eager to throw himself into a new career. That immediatelty impressed. The fact that he was a fluent Thai speaker was also a big tick in the margin, as it dovetailed nicely with Alphabet's strong regional readership.

But what was genuinely 'Great' about Gerry - beyond his ability to sprint, dodging machine gun fire, whilst carrying a wounded colleague, and bayonet clenched between teeth - was his willingness to join Jessica and myself as employee number three in an office the size of a shoebox.

Others rapidly joined us - but Gerald was the first in the wave of people that transformed the business from being a single magazine, to a business with scale. In his time we launched two new magazines, two new online communities, a seminar business, and six new stand alone conferences. And we're still growing at a breakneck pace. Of course Gerald provided a helping hand out on all of the above - because part of the 'Alphabet Way' is that we're a bloody hard working SME, and we're here to collectively succeed.

But perhaps his greatest contribution was simply being the first in line to believe in the Alphabet future. After he joined, it was progressively easier to persuade the next person to join, and so on, and in so doing set in train a transformation of the scope, and quality of the business.

Gerry, thanks for the hysteria, the worrying, the handling of the CMS, the discussions on body fat ratios, and your catwalk sashaying. Farewell, Commando.


13 July, 2007

A room full of the right people



The title of this post explains what makes for a great conference - and having the smarts to know who the right people to invite, along with the credibility to persuade them to spend time and money attending is what I believe makes Alphabet Media's events a little bit special.

Yesterday's Asian CCTV Summit was a bit of a humdinger, attracting over 100 CCTV operators and security buyers from around the region. Together with our speakers and four sponsors we had something like 125 bums on seats - and what genuinely surprised me was the fact that delegates stayed around for the whole day at the Grand Hyatt, rather than disappearing off during the middle of the afternoon, as I've seen happen at other conferences I've attended.

In fact I'm beginning to think that events organised by media brands (Asian CCTV Summit was organised by the Asian Security Review team) fare much better in the end-user (ie. buyer) community than those organised by dedicated conference companies and vendors. Why? Simply because we're closer to the market, understand the interest levels of our readers better, and benefit from having an opt-in, content-driven relationship with our magazines readers all year round.

Otherwise I'd have to attribute the success of Alphabet's events to that rather dashing botak moderator we keep using ...

09 July, 2007

Rubber Boy joins the A-Team

Well look who we have here ... just in time to oversee the smooth onsite logistics of this Thursday's Asian CCTV Summit at the Grand Hyatt in Singapore we have the latest addition to our fast-growing events team: Bryan Krishnan.

Bryan is the new Operations Manager at Alphabet Media, managing Vanessa, and working closely with Melissa, our Conference Manager.

Bryan has cut his teeth on key events for Moet & Chandon, Prada, Gucci, Nokia and a whole host of other smallfry ... but he was looking to take a step up professionally and oversee the management of government events of scale ... so naturally he turned to Alphabet Media.

Interestingly Bryan first got a taste for the events business when he ran away from home to join the circus at the age of 15, earning a living as "Rubber Boy". He earned the sobriquet on account of being double-jointed. See close-up photo for proof.


18 June, 2007

Nguyen Thi Thu Trang




Nguyen Thi Thu Trang.
Nguyen Thi Thu Trang.
Nguyen Thi Thu Trang.
Nguyen Thi Thu Trang.
No, I haven't taken up yogic chanting - as a culturally-sensitive employer I've merely been practising the pronunciation of our latest colleague's name. Clearly I still have some way to go before I am able to pronounce our new Vietnamese operations executive's name without making her wince. Happily whilst studying in Singapore one of her tutors suggested she embrace a nickname, and they settled on 'Vanessa'.
Vanessa joins our operations team, with the official title of 'Customer Experience Executive'. Her job is to liaise with the venues of our conferences and seminars, oversee the event-related logistics of the events, and handle delegates and speakers during the proceedings themselves. She has great experience of operations from her time at Pacific International Lines.
An interesting fact about her is that when she's not posing beside water features she heals small animals in her spare time.



06 June, 2007

Doughnut Day


You can tell a lot about a person from what they eat - which is why I hesitate to reveal that today is Doughnut Day at Alphabet Media. Alanna and Melissa were dispatched to wait in line patiently at the Donut (sic) Factory outlet at Raffles City - and everyone received three doughnuts of their choice. Burp.

Although there were initially some "harrumphs" from Gerald on the basis that the hollow confectionery would ruin his low body fat ratio ... he rather athletically stuffed his face in double quick time when they turned up.

Now in the spirit of openness and transparency for which we're famed, this is what is currently giving us all indigestion at 43c Beach Road:

James1:
Apple Cinnamon
Glazed
Peanut Butter Glazed

James2:
Apple Cinnamon
Blueberry Glazed
Orange White Chocolate

Captain:
Cheese Tartar
Lotus Mocha
Orange White Chocolate

Si Mink:
Double Chocolate x 3 (rather singleminded of her, I thought)

Jianggan:
Cheese Tartar
Spicy Cheese
Lotus Mocha

Kelly:
Hazelnut Milk Chocolate
Double Chocolate
Cheese Tartar

Gerald:
Double Chocolate
Peanut Butter Glazed
Hazelnut Milk Chocolate

Melissa:
Hazelnut Milk Chocolate
Lotus Mocha
Glazed

Edmund:
White Strawberry Heart
Cheese Tartar
Blueberry Glazed

Alanna:
Cheese Tartar
Hazelnut Milk Chocolate
Double Chocolate

Jeslin:
Orange White Chocolate
Apple Cinnamon
Lotus Mocha

Raj:
Cruelly denied - he lives in New Delhi!

01 June, 2007

Move over Prada


Yes, it's a thing of beauty isn't it? This is Alphabet Media's new corporate identity, and we thought we'd give it the audience it so richly deserves and share it with you lot.
Just for the record, before I go on to wax lyrical about what it "means", we're called Alphabet Media - and not 'Media Alphabet'. People who take a look at my namecard and then say "Oh, cool name - 'Media Alphabet'" were once the bane of my existence, until I attained my present Zen-like outlook on life. Now I just smile indulgently and make all sorts of disparaging assumptions about them.
Anyway, what does it mean? Well, besides looking a bit pretty, it is an organic change from our previous logo - which featured "creative scribble" within the letters of the word Alphabet. In our natty new guise, this creative scribble now breaks from its orginal confines, and surrounds the words Alphabet Media. Anyone who's ever seen us work here at 43-45c Beach Road would understand that we are a pretty creative bunch (unless you catch us in the immediate aftermath of a big fat cat media lunch on someone else's account).
So, in the spirit of touchy-feely creativity, please feel free to let us know what you think about the new corporate identity. And in the spirit of media freedom in Asia, I will only publish the responses I agree with.

20 May, 2007

Veni, Vidi, Vici

Last week's annual media party-cum-table footy competition at Text100 happily coincided with Alphabet Media's 'Dress Roman Friday', and so Caesar's legions jumped on a number 153 bus down North Bridge Road to show off some serious wrist-action against all-comers.


Against some very stiff opposition, and much intimidatory braying, we failed to live up to the high standards for which the Roman Empire was famed ... but we were given a consolation prize, for having the best legs in Singapore's media scene, I think.






08 May, 2007

The Duck of Luck


Some of you out there have asked to know the secret of Alphabet Media’s success. To be honest, there are a few reasons. The region’s largest database of public sector and public safety administrators is a bit of a trump card, as is the unparalleled relationships the editorial team has managed to build up with our reader community over the last four years.

But if you want to know what really makes this business purr like a finely-tuned Triumph TR4a, then I give you … money plants, and the Duck of Luck.

The money plants have been with us for a while, and I’ve been quite active in ensuring that there are pockets of greenery scattered throughout the office. However, seeing as I’ve not really been giving my own pot plant much TLC, and that it has been wasting away for some time … I’m tempted to say that the real reason for our success, particularly of late, is: The Duck of Luck.

James2, our Sales and Marketing Director, has brought many innovations to the company since he joined us at the end of February. Friday afternoon magician tricks; a rakish telephone manner; his perma tan; the smack of firm discipline – all fine and dandy contributions to ‘the Alphabet Way’. But nothing has had quite the impact of his plush toy Mallard duck.

Watching him coaxe the right kind of ‘quack-quack’ out of the toy prior to key sales meetings is one of the true joys of working at 43c Beach Road, as Minky and Kelly will vouch for.

So if your sales team is faltering, and you feel they need a bit of motivating – or perhaps if you’re prepared to suspend rational scepticism and trust to the power of the Duck of Luck – let me know and I’ll order you one. £57.00 (inclusive of postage & packaging).

01 May, 2007

The Analects of Captain


These PRCs … they can’t open their mouths without pearls of wisdom spilling out. In the case of our mild-mannered Dalian design guru, Wang Zhen – or ‘Captain’ as he prefers to be called – he has turned into a font of sage advice ever since he decided to tread the path of singlehood.

No quiet moment in the office is complete without his husky Liaoning accent proffering some homespun riddle or other.

It is a little known fact but Captain is officially “the nicest man in China”, or rather he was until he left four years ago to find his future here in Singapore. He really is impossibly nice, volunteering to stay in the office all night at the drop of a hat when there’s work to be done, and always cheerily smiling even when you know he’s not quite caught your gist. He’s also Singapore’s finest arm-wrestler, as we have already commented upon in a previous post. But to prove that he is not just a man of feeling and action, but also of wisdom – I present to a wider audience for the first time – the Analects of Captain:
  • "True love is bull shit"
  • "All my best friends are girls"
  • "She calls me babe!"
  • "All humans need sex"


13 April, 2007

You looked cute the other day


There's been an outbreak of smooth-talking at 43c Beach Road: Jianggan (pictured right), our hitherto shy retiring linguistic polymath, has started abusing his position of journalistic power by flirting outrageously with any PR girl to cross his path ... and I quote:


"Thanks Audrey for the prompt reply and you looked cute the other day. Anyway I would like to know if that the list is comprehensive. I remember seeing some names of government agencies on the screen during the party. Also, I understand that Bluetooh is a consortium of promoters for this particular standard/technology; perhaps you can let me know more about how it functions and operates in Asia Pacific? Cheers, Jianggan"


I knew that Jianggan had a strange penchant for Latin languages ... but I had little suspected that beneath the inscrutable exterior beat the seductive heart of a Frenchman. Would you trust your mother with him?


To be honest, I think it's such a great line that I'm sorely tempted to include it in the shortlist of taglines for the company polo shirt we're about to produce. I've already started to include it randomly in the emails that I send out, and I think that you should too. Take a leaf out of Jianggan's book and spread the love.

12 April, 2007

Oi, SPH! Neck it, or wear it!


The journos from Alphabet traipsed over to the Old Parliament Building yesterday to help our friends at Hill & Knowlton celebrate the PR company's 80th birthday. I have increasingly less and less time to go to these kind of things, but a last minute email from Raoul Le Blond persuaded me that my specialist skills might be needed for the party's sculling competition.


Sculling is a venerable and honourable test of mental endurance, fleet footedness, teamwork and strategic thinking - and something which my alma mater used to take quite seriously. Basically it entails sinking beers in quick succession so that your team empties their glasses before your opponents.


The last time I sculled competitively was in 1993, but I remember being on the winning side at that Pan-Oxford Sculling Championship, and had high hopes for yesterday's test of skill. Sadly I reckoned without having to accommodate lesser talents within our team. Alphabet's Jianggan and I were forced to partner with a lightweight from SPH, who seemed to think that he was at a winetasting function.


This confirms my many suspicions that the prospects for mainstream print media are bleak, and that the future belongs to niche, trade media. You can read my earlier musings on this subject here.


Anyway ... it was a good evening otherwise, and I am now inspired to pressgang an Alphabet Media sculling team to challenge any bunch of media or PR types brave enough to cross swords with Jianggan, myself and the rest of us here at Evershine & Century Complex.

04 April, 2007

Marathon man


Neither I nor Gerald Wang, Senior Journalist extraordinaire, could believe it at first ... but yesterday turned out to be his first year anniversary with Alphabet Media. God knows I tried to shake him off with a sequence of late night editorial sessions, random screaming from the rear of the office, and hours of interview transcription - but the fool seems to like it here.


This kind of aberrant behaviour is all too rare in Singapore, and is precisely why he fits in so well with the bunch of eccentrics who have come to collectively define the 'Alphabet Way'. Yes, we at 43c Beach Road like aberrant behaviour very much.


Very much. But more about that another time...


Anyway, we decided to celebrate his anniversary at Fat Frog, near where the old National Library used to be. Except that Fat Frog is no more, and has instead transformed into an interesting live music venue called Timbre (complete with the world's most hapless bar staff).


Needlesss to say, several wrong orders later, and after much red plonk from down under had been sunk, I turned to Gerald, gripped him by the shoulders and asked him to tell us what his time at Alphabet had meant to him. He dug deep, searching for the right words, and coming up with words that probably summed up how most of the rest of us were feeling: "My head. Very pain lor."


That's my boy.
(Pictured survivors: Eddie, J1, Gerald, Alanna, Minky, Captain, Jianggan)

14 March, 2007

One night in Bangkok...

... it's not all fun and games at Alphabet Media, sometimes we have to put down the office football, or keep the ciders in the fridge, and publish magazines, launch regional government awards, organise conferences and host seminars ... as we did the other day in Bangkok.

Naturally if there's a fun way to organise a top-tier government seminar for 3o government IT directors and assorted Director-Generals (on this occasion for our friends at SAP) ... then you can rest assured that we'll take it. And so it proved, as the assorted pics will attest.






09 March, 2007

Cider

Whilst celebrating Captain’s 16th birthday at the Penny Black, it suddenly struck me that there is a consistent trait for all of us working here at Alphabet Media: you’ve got to love cider.

Just so that you know - cider is the apple-derived beverage that yeoman farmers in England drink on late summers’ afternoons after a day spent bringing in the harvest. Being pretty strong stuff, it is also the tipple of choice for down-and-out winos sitting outside Tescos in the sprawling south Essex badlands, which is more my kind of milieu.

Anyway, whilst Captain was busy humiliating all-comers in arm wrestling, including simultaneously the entire female half of the office, I realised that we’re all pretty dedicated cider drinkers.

How dedicated is dedicated, you’re wondering? Well I asked Kelly whether she really liked cider – and she replied brightly, “Which kind of cider? Taunton, Scrumpy, or Strongbow?”

There can’t be too many Singaporean lasses who can name you three different types of cider. I was tempted to ask Minky the same question, but she was too busy drinking to answer me – and I might add for every pint the boys drank, she was at least a third of a pint ahead of us.

And then of course there’s the newest recruit, James 2 – as a Cornishmen born and bred, cider is mother’s milk to him, as the bill for the night’s celebrations was subsequently to prove.

So although I’d never say that you have to like cider to work at Alphabet Media – job applicants shouldn’t be surprised if I ask what their favourite type of cider is in the second interview…

28 February, 2007

Getting our just desserts


The rewards of journalism are rarely pecuniary. Which is why a slap up meal at one of the newest fancy restaurants in town at someone else's expense is always greatly appreciated. Not just that, but the wise old heads at Text100, one of my favourite IT PR agencies, correctly predicted that most journalists would already have had about as much yu sheng as they could stomach ... and therefore the obligatory raw fish and sugared, honeyed diced vegetable salad was dispensed with in favour of something a little different.

In this instance, Oracle were hosting a Chinese New Year meal for Singapore media at Aurum in Clarke Quay. Good - if slightly weird - food, good company always helps bridge the gap between the news makers and the news breakers.
I enjoyed swapping notes with Frank Koo, Managing Director for Oracle Singapore, as well as catching up with some of my peers from the local media scene ... though it is amazing how the IT journalism landscape is shrinking. It can't be good for the vendors, or the reading public to see so few journalists being in a position to specialise in IT reporting. Think I'll have to discuss this in a future post.
[Not pictured is Janice Wong ... Text100 Account Manager, amateur photographer, and honorary Jock.]

26 February, 2007

James2


I know that a lot of Singaporeans have problems distinguishing between different one-syllable ang moh names, and so this was an important consideration when it came to recruiting Alphabet Media’s new Director of Sales & Marketing.

So please welcome … James (Hosking). The fact that like me he’s also English (technically as a Cornishman he’s ‘South Welsh’) is just a pleasant coincidence. Or alternatively an insufferable imposition, depending on whether you have a soft spot for us Brits.

James2, as he already likes to be called, has been a sales whiz kid for a while, having delivered sales and maketing training for a variety of UK-based firms. He came to Singapore at the end of last year to follow his better half (currently working for Strait Laced), and he is now keen as mustard to build on the success of Public Sector Technology & Management, Asian Security Review and our events business.
James2 has a Bachelor of Science in Physics from Warwick University, and is both a Cancer and an Ox. He’s also a terrific addition to Alphabet Media’s pool team, despite having a wooden leg.
[Pictured above: Sitting pretty - James2 makes himself feel at home.]

16 February, 2007

Mumsy


This is a very special person, and it's not often that you get to see her in action, so I thought I'd share this rare pic with the rest of you. Elaine ('Mumsy' to a select group of conference managers from the old AiC Worldwide) takes good ideas, and makes them happen.


Through a mixture of organisation, imperial calm and delicious home cooking she has ensured the smooth running of our events from focused seminars for the likes of Adobe and SAP, as well as our own 220-delegate Government Technology Forum and standalone conferences like Transport Security Forum.


Elaine and I go back quite a long way, as I still remember chatting with her on my first day's work in Singapore. A lot has happened since then, and a lot has changed. But I'm very glad to say that Elaine remains the same - brilliant at what she does.

09 February, 2007

Here comes the cavalry


When in an earlier post I said that Alphabet was hiring, well I meant it. We have pretty aggressive plans for 2007 - including the holding of 6 events, 12 seminars, the launch of a new magazine, and the retention of the annual Symantec Pub Trivia Quiz trophy. Good as we are, we're going to need a little help to tick off all of the above - and, thankfully, help has arrived in the very pleasant form of Kelly, Jeslin and Sita (left-right).


Kelly joins our sales and marketing team, with a particular emphasis on events and Asian Security Review magazine. Jeslin adds to our inhouse telemarketing capacity ... particularly important in the lead up to five government seminars we're organising for SAP as well as for our own upcoming Transport Security Forum conference. And last but not least Sita is takes our newly-created post of Operations Manager to ensure the slick handling of pre-event logistics and on site management of all our conferences and seminars.

02 February, 2007

Gone but not forgotten


All good things come to an end. No, this isn't the prelude to an existentialist commentary, just a fond farewell to Alphabet's first pair of interns - Alanna and Sarah (left-right).


Cheeky, chirpy and practical, Temasek Polytechnic's golden girls impressed from the beginning. They have been with us for over six months, and in that time they've shared the many highs, and surprisingly few lows of the rest of the Alphabet team, from the run-up to last year's Government Technology Forum through to the ramping up of our events business for 2007 and beyond.


Of course nobody is perfect, and although we were able to pass on a little wisdom from the daily operations of Alphabet Media, we ultimately weren't able to address their rather worrying penchant for North Asian drama (Alanna) and Hello Kitty accessories (Sarah).

12 January, 2007

Staff shortage? Grow your own












Desperate times call for desperate measures. With Singapore's tight labour market, declining birth rate, and unseemly scramble for graduate talent, my three and a half year-old daughter, Saffron, was head-hunted for the day.
She was sequestered for most of the day with the design team, and judging from the mess she managed to make, she's a chip off her old man's block.
The experiment was deemed a success by my colleagues, and by the little lady herself, so if you know of any other ambitious three-year olds with a can-do attitude, please get them to submit their CVs - because Alphabet Media is hiring!

20 December, 2006

Knowledge is Power


A good year keeps getting better ... last night the editorial team from Public Sector Technology & Management, Asian Security Review and Urban Development Asia swept all before it at Symantec's inaugural Trivia Night, organised by our friends at Text100. Jianggan "Nairobi" Li, Gerald "Titanic" Wang and yours truly finally managed to convert the trivia bouncing around our heads into ... three rather attractive lumps of perspex (pictured).

Of course we had a little help from the other members of our team, who were Greg Waldron (freelance writer), Edward Lim (General Manager, Symantec Singapore) and our team captain Gavin Lowth (Director, Online Channels, Consumer Products & Solutions, Symantec APJ).

Wish you were there to join in the fun? Well get a feel for it by answering the following questions:
1. Name Henry VIII's first two wives?
2. Who wrote the first dictionary?
3. What does Temasek mean?
4. What year did Kurt Cobain shuffle off his mortal coil?
5. Who has had the most number 1s in the UK Top 40 Singles charts?
6. When was GST introduced to Singapore?

13 December, 2006

A thing of beauty



The Transport Security Forum, our first conference of 2007, is looking like a little beauty, even if I do say so myself. It's a sad fact that the region's transport infrastructure has seen a rise in security risks - and an annual forum for senior transport operators and public safety officials has clearly been something that has gone down well with our speakers (see below), and amongst our government delegates. The event is in March, but we already have 25 registered delegates ... so I can't wait to hear what our speakers have to say.

Our confirmed speakers:
  • Tarique Ghaffur, Assistant Commissioner, Central Operations, Metropolitan Police, United Kingdom
  • BG Yam Ah Mee, Chief Executive, Land Transport Authority of Singapore
  • Donald R. Zoufal, Chief of Staff and General Counsel, Office of Emergency Management and Communications, City of Chicago, United States of America
  • Sh.S.R. Mehra, Commissioner, Bureau of Civil Aviation Security, India
  • Peter Benedict Lim Sin Pang, Deputy Commissioner, Singapore Civil Defence Force
  • H.E. Mattar Al Tayer, Chairman and Chief Executive Officer, Road and Transport Authority, Dubai, United Arab Emirates
  • Wong Hong Kuan, Assistant Commissioner, Director of Operations, Singapore Police Force
  • Zeev Sarig, Managing Director, Ben Gurion Airport, Israel
  • Iskandar Abubakar, Director General, Land Transportation, Ministry of Transportation, Indonesia
  • Kanputt Munglasiri, Vice President, Airport Security Department, Survarnabhumi Airport, Airport of Thailand
  • Lucas V. Cauton Jr, Director, Land and Rail Security Bureau, Department of Transport and Communications, The Philippines

09 December, 2006

Feed the Hungry




The relief effort managed to get through to the weary, half-starved hordes just in time. It looked touch and go for a while though; supplies had been running low in our pantry and people were resorting to ferreting through the piles of paper on my desk in search of some half-eaten carbs to give them that all important mid-afternoon sugar rush.

But thank God for Mercury and Avanade. Alanna (see earlier reports) told me about Mercury's chocolates that: "Mmmh, yummmh ... yes, they're good ... mmhhy, I'll try another one just to be sure."

And Avanade actually personally delivered their bundle of chocs through the worst monsoon to hit Singapore's shores in decades. It's that level of commitment I like to see from the regional solutions provider community. So come on everybody dig deep for the next big charitable cause -- our very own 'Hogmanay Whisky Appeal'.

08 December, 2006

Our best event ever?


I was pretty chuffed yesterday (as you could probably work out). And today we're still all as pleased as punch having learned that His Excellency Mattar Al Tayer (pictured), Chairman and Chief Executive Officer of Dubai's Road and Transport Authority, is joining us for the Transport Security Forum. I've interviewed him before, as he was kind enough to share Dubai's experience of transport planning in the July issue of Urban Development Asia. I had high hopes for this event when we started planning it, based on the feedback we'd been getting from the readers of Asian Security Review magazine ... but to be honest, this is the best conference programme I've been associated with since coming to Asia nine years ago.

The range and seniority of the speakers, spanning security agencies, transport ministries and operators, combined with the relevance of the discussion in the present Asian context ... this is going to be a hard event to top. Congratulations to Melissa for doing such a great job reeling in the speakers.

06 December, 2006

Burp



Thanks are due to Business Objects for a rather lovely Christmas cake -- something which our resident garbage disposal unit Alanna (pictured), has managed to dispose of rather too quickly. In fact I'm not sure I got a look-in at all ... which seemed like the noble thing to do at the time. But now that my stomach is rumbling ominously, I'm beginning to regret.

05 December, 2006

Pikia Media


I'm out of the country for a few days, and some of my most demure colleagues turn into pikia [Hokkien for gangster], for which I evidently have to thank the corrupting influence of Nokia, courtesy of their end-of-year party for the media.

Although I'm more a 'short back-and-sides' man, I was surprised to learn that slacking can pay - Sachin 'Pimp Daddy' Satish won one of Nokia's latest mobile phones for his miraculous transformation.
Pictured (left-right): Jianggan Li, Koon Si Mink, Sachin Satish.

22 November, 2006

Flattery will get you everywhere in life

One of the nice things about running a magazine is getting lovely people like Joyce Lee, Assistant Director of the Communications Department of the Prime Minister's Office in Singapore writing in unsolicited with nice words like these....

"Hi pls note my change of job. Appreciate if you would update your mailing list and continue to send this wonderful publication to me. Thank You!"

It is the Joyces of this world that make the job worthwhile. Along with the free cigars and champagne that people periodically send us (hint, hint).

15 November, 2006

Blood!


Jianggan saw a promising future as a journalist flash before his eyes this a short time ago. Not because he was hit by a car this morning ("It was a hatchback") - but because after being hit by the car, he was then 45 minutes late for work.

"Please someone get him a plaster for God's sake," said a caring representative of the management team. "Before he bleeds on the new carpet."


... Times passes ....


Martyr!
There's suddenly way too much flesh in the office. Yes we know you narrowly avoided death on Singapore's mean streets - but there's no need to be such a show-off about it, unless you've got the legs to carry it off.

14 November, 2006

Funny people, the Germans




No it's not the Witches of Eastwick, it's Gerald and Alex from Urban Development Asia magazine. They said they were showing their appreciation for German culture by participating in a recent beer festival in Singapore. If it weren't for the fact that I'm the one taking the photo, and was no less guilty of looking silly in the strange pointy hats that Germans allegedly like to wear at these kind of occasions, then I'd make a cutting remark. As it is, I'll slap my lederhosened legs and sway to the music of the traditional Bavarian oompa-oompa band.

09 November, 2006

The Dalian Dynamo vs. The Man Mountain




It's not all hard work at Alphabet Media; sometimes, when the pressure cooker atmosphere gets too much for us, we just have to let off steam with the occasional bout of wrestling. Yesterday, Captain challenged Sachin to an armwrestle. They were smiling to begin with, but it all very nearly ended in tears. Happily the two-rounds left our paragons of testosterone with one win each, so honours were even.

08 November, 2006

Golden Oldies

Older and wiser: Alanna and Sarah celebrated their birthdays last week. They're still only 19. So not much older. [Ed: And not much wiser?]

A Gentleman and a Scholar - part 2

From Mark Whybro, a panellist and speaker at Government Technology Forum 06 ...

An absolute pleasure to renew the acquaintance begun in Shanghai last year, and a huge thank you to you and your company for the opportunity to contribute to the Government Technology Forum 2006. A very useful, informative and thought-provoking event, so full credit must go to you and your friendly, hard-working team on this well-organised conference. PSTM can be justifiably proud of the excellent effort, especially considering this is only your second event !! I wish you and PSTM all success in your future endeavours and have no doubt that this forum will continue to grow and provide Government IT specialists with information, as well as the opportunity to network with colleagues and industry partners.

Mark Whybro
Chief Superintendent
New South Wales Fire Brigades

A Gentleman and a Scholar - part 1

Received today, from Dr Didar Singh, a leading government official in India, and one of the participants at our Government Technology Forum 06 ...

Just wanted to say that it was fun at the meeting and great to meet up with you and the whole Alphabet Media gang. The evening together was really nice.

Thanks and cheers!

Didar

Dr. A. Didar Singh
Joint Secretary to Govt. of India
Department of Heavy Industry
Ministry of Heavy Industries & Public Enterprises

01 November, 2006

Jakarta

Old Asia hands will tell you that time goes slow in Indonesia, something I've heard referred to as 'rubber time'. Hmm, I'm not so sure.

Touched down in Jakarta around noon yesterday, and I've already managed to have a couple of nasi padang meals; check out venues for next year's Indonesian Transport Forum that we're holding in February; had a meeting with His Excellency Boedino, Coordinating Minister for Economic Affairs; and listened to President Susilo Bambang Yudhoyono as he introduced 10 model infrastructure projects for foreign investors to participate in. And it's still not even 11am yet!

28 October, 2006

Thanks for the memories








We've finally put the Government Technology Forum to bed - two days, 21 speakers and panellists, seven sponsors, 194 government attendees, 219 bums on seats in all. I think the entire team is tired but happy - so it just remains for me to thank the people who tend to avoid the limelight, in no particular order....

Elaine, for running the operations like a finely-engineered machine. Thanks also for that beef stew. I will get the recipe off you, by hook or by crook.

Eddie, don't know how you do it - but you always do. 227 registered delegates was just exceptional - and then to cap it all, you made them feel welcome when you met them over the course of the event. And we haven't even mentioned the late night preparations in the small hours of Thursday morning ...

Gerald, you ran a pretty tight ship inside the conference venue, and helped me focus on the on-stage conversations, rather than the back-end logistics.

Sachin and Si Mink, you looked after the sponsors, and made new friends along the way. You also got to see what really happens at our events, from the point of view of senior officials building genuine relationships, both with one another, the sponsors, and our editorial team.

Jianggan, you got to meet your audience, and they got to meet you. Thanks also for helping Gerald inside the conference room - and sorry about the headache on Saturday. Occupational hazard...

Melissa, well done on your first event. Standing up infront of 200 people is called a 'baptism of fire' - it only gets easier. So you've now got a great look inside the workings of a high-end, enduser-driven event. We have plenty more of these to come next year!

Alex, what can I say man. If there's ever a free lunch courtesy of PSTM, I can always count on you being there. Seriously, thanks for helping 'the other side' put on a great show. Don't worry, it's your turn next with the Indonesian Transport Forum!!

Captain, thanks for the endless revisions, at all hours to the conference programme and collaterals, as we juggled sponsors and speakers. And, again, sorry for the headache you seemed to pick up on Friday night...

Sarah and Alanna, thanks for helping Elaine and Edmund, and also for charming pretty much everyone you came in touch with. Thanks also for the late night on Wednesday evening!

[Photos: Top, day 1. Bottom, the survivors' photograph!]

23 October, 2006

Sardines

Fancy getting up close and personal with government ICT officials? Er, well our Government Technology Forum seems to be taking the old supermarket adage of 'stack the shelves high' a little too literally. We'd originally planned for about 150-200 delegates - and 200 was the very highest I'd been aiming for. Today's total ... 212. Gulp. Creative suggestions on how to persuade senior government officials to 'seat share' come Thursday, Friday welcome ...

... meanwhile, just like to announce the arrival of a new member of staff - Jianggan Li. He's been with us now for a couple of weeks, and seems to be settling in nicely. He's already met up with Microsoft, HP, Oracle, as well as written up reports on Nanyang Girls School's use of ICT. As a Chinese computer sciences scholar I expect great things of him, and he's already impressed Janice at Text100 with his Chinese vocabulary. And he impressed me with his ability to pronounce 'liaise' properly.

He's not studied journalism, nor has he been through the sausage factory that is Singaporean ICT journalism. In other words he's bright, optimistic, and untainted by the miasma of cynicism that I see from too many 'experienced' journalists these days. Jianggan will be working across all of our magazines, with a particular remit to cover developments in, and source for content from China.

11 October, 2006

Dead trees can't scale

Is it just me, or doesn't the reappraisal of niche markets that's gone on since the publication of 'The Long Tail' seem to augur well for trade media? Every newspaper I open seems to be carrying worried articles about the declining fortunes of traditional mainstream media, but I think it's music to the ears to those of us working with tightly-defined trade audiences.

I appreciate that the long tail refers to the internet economy's ability to monetise the wants of groups who have hitherto been ignored, but to be honest, there is not a lot new when you set this beside trade media's established ability to serve niche audiences. And increasingly, we're all niche audiences, arent we?

I read a politician refer to online media as 'sidestream' media, which took me by surprise. I think if you look at where citizens in Asia are getting their information from, there is now no longer such a thing as mainstream media - every media property is part of the 'sidestream'. Nobody is capturing a dominant share anymore.

Even the cumbersome broadsheets that think of themselves as newspapers of record only capture impressive (minority) audience share for their front cover - after that everyone breaks off according to their own fancies. I can't remember the last time I opened the listings or lifestyle sections in Strait Laced, for example. And you may not share my interest in the pages dedicated to Premiership football. Yet we'll both be conveniently cited as contributing to the newspaper's 'audience share' as though we read every column inch.

However the simple fact is that dead trees can't scale - so a business model that relies on ever more and more individual newsprint sections, in an attempt to sustain the big tent approach to media is always going to fail. Whereas a print strategy that focuses on niches, well I think that's still got a lot of legs.

We send email to everyone everyday, but on birthdays we send a card (if my wife reminds me). Following on from this I would argue that print is a wonderful way of cutting through the electronic media clutter, provided it is relevant, and comes from a trusted source.

The only caveat regarding the enduring relevance of print is that Web 2.0 underlines the value of connecting. The future, whatever it's exact shape, will be all about participation. If traditional trade media ignores the fact that readers are sociable, and enjoy opportunities for interacting as much as anyone else, then we'll find ourselves on the wrong side of history, just like the broadsheets.

I give Strait Laced some credit for its STOMP participatory news service - it was a wise move to try and sustain its relevance through user-generated content. For those of us in trade media who can't invest off the back of half a billion (Sing) dollars of profit every year, I think we need to understand the opportunities that exist for discreet collaboration between a given masthead and high value, highly-defined reader segments.

For example, Public Sector Technology & Management has been quite active in building bridges with public sector CIO groupings around the region, particularly in Thailand, the Philippines and India, and increasingly in Indonesia too. We have worked hard to strengthen relationships over the last three years. Looking back I remember doubting whether it was worth the time and money flying off to meet government officials face-to-face when I started things up - but the dividends are clear, as the level of participation at our own events demonstrates.

I worked for a number of years at one of the best trade conference companies around, but I've never seen anything like the level of senior government official participation at a non-government organized event. For crying out loud, we've even got a couple of real politicians flying in from Manila: Congressmen Abraham Mitra and Simeon Kintanar, both of whom sit on the House of Representatives' Committee on ICT. And the World Bank is flying their lead e-government specialist in from Washington D.C.

It's not clever-clever marketing that achieves this - it's about genuinely being a part of your community, and about forging one-to-one relationships. Pure play conference organizers can't achieve that level of audience intimacy (though I'm the first to admit that trade magazines could learn a lot from the slick conference management and smooth on-site administration that characterises conference companies that have got their act together).

Another example is how Thailand's grouping of public sector CIOs are quite eager for us to work with them next year to move our annual Government Technology Forum to Bangkok, and I see this as the best kind of relationship between a trade magazine and the trade it serves. The relationship has begun to transcend the printed page, and there is now a genuine level of interaction between us and our audience.

As a trade magazine enthusiast I believe that the rise of Web 2.0 doesn't threaten our rice bowl, provided we understand that our media properties need to be living, breathing communities - with focal events that bring together readers from time to time. Nothing beats the buzz of a room full of committed professionals seeking to improve themselves. And nothing fills up that room faster than an invitation from a trusted media brand.

So trade media will be chopping down trees for some time to come. Good news for journalists, bad news for squirrels.

06 October, 2006

Pantry Makeover

James took the flight back to London on a hazy Monday evening and left a flurry of activities in his wake. Amidst all the firming of attendance and speakers confirmation for the upcoming Government Technology Forum 06, our two superb interns, Sarah and Alanna, have overseen the creation of a new pantry in our recently redesignated recreational space.

We can’t get enough of the cup noodles, Pringles, my favourite sin of butter cookies, and not to mention, the mooncakes that were pouring in from Juniper Networks, Lexmark and Avanade. Last I checked, was the sight of drowsy, contented colleagues and empty boxes of crumbs.

Sorry James, busy people are hungry people. I’m afraid we’ll just have to wait for the next delivery of mooncakes.

01 October, 2006

The Squire knows

I used to work at a smallish B2B events organiser with the rather curious name of Terrapinn before coming over to help create Alphabet Media. I spent just over six years in Singapore and London with the company, and when I moved on I left behind a few very good work colleagues and a lot of happy memories - and took with me a lot of insights into the business processes associated with creating audiences.

So I'm rather pleased to see that the events company has done rather well, and with something like a 30 per cent annual growth rate it is no longer quite so small, according to Greg Hitchen (above right), Terrapinn's CEO. In certain key markets, particularly alternative investments, their conferences really set the industry standard as genuine 'village meetings' for the industry.

So Terrapinn's success helps to explain why much of what Alphabet Media tries to do with its events is informed by my past discussions with Greg, or 'Squire' as he is wont to be called.

An event is an act of participation, therefore interaction is key. Create a platform for the sharing of opinions, break down the the barriers of reserve that professionals tend to have, and structure a format for people to meet with interesting people that they don't already know - and you'll have a great couple of days.

Now Alphabet Media isn't quite like Terrapinn, because through our magazines we build up deeper and more valuable relationships than a conference company can easily do, and this is something all the more necessary for building trust with senior government officials, particularly here in Asia. Likewise, Alphabet Media being a magazine-driven audience creator will take a while before we are as polished an organiser of events.

We're also a tad smaller - but hey we're growing, and quite fast too.

26 September, 2006

The Writing is on the Wall


I was invited to an interesting lunch on Monday, where I was introduced to Dr Georg Kolb (pictured, right), an amiable German, and the New York-based Executive Vice President for Global Consultancy & Practices for Text100.

A mixed bag of journos, purportedly the cream of Singapore's blogging crowd, were there to reflect on what blogging in particular, and Web 2.0 in general, meant for traditional media.

Dr Kolb shared that Text100 has recently set up shop in Second Life, the online alternate world created by California-based Linden Lab, suggesting that it was an interesting experiment in evaluating the flexibility of this newest of new media. If you pop along to Text100's 'island' you'll come across a welcome introduction from their company CEO.

Over some really rather pleasant French food, we agreed that proliferating sources of content were placing immense strain on journalists to defend their turf against encroachment from citizen journalists, and subject matter experts.

This 'Open Source' content creation seemed to ruffle the feathers of some of the other journos, who seemed to be obsessed with the lack of accountability of something online vis-a-vis something published by a reputable paper, such as Strait Laced.

SL's new Editor of their 'STOMP' participatory news service was an interesting lady; she explained that SL had decided that user-generated content was the 'secret sauce' (my words, not hers) for grabbing eyeballs for SL's online properties, and feeding back the word on the street into the newsroom.

I agree with the overall thrust of user-generated content, infact I think it is an inevitability (but more of that later) . However I was rather surprised about how candid she was about the appeal of the paper's lineup of straight-talking, independently-minded columnists. Apparently SL decided that nobody would read them online, hence the launch of STOMP ...

... call me old-fashioned, but surely if the columnists don't have much appeal online, then do they really have much appeal offline? And if their appeal is marginal, why not change the columnists, or change their editorial direction? Other newspapers seem to be able to attract a significant following for their columnists, whether online or off - and I thought the best of the blogosphere revolves around informed commentators shooting from the hip.

I asked whether this supposed lack of interest in the columnists was a reflection on the audience, or the columnists themselves - but didn't get a satisfactory answer.

It was around about this time that a correspondent for Little Strait Laced started talking a lot. With the kind of penetrating insight you've come to associate with Little SL, he explained that blogging was going to die out soon anyway - a revelation which came as a bit of a surprise to the rest of us.

"There's no money in blogging, so why bother? After a while everyone will get bored with it," he explained.

Of course though it will be heartrending, I suspect that people are more likely to get bored with SL and Little SL sooner than they'll give up sharing their personal musings in a connected online environment. So I suggested that blogging was simply a more scalable means of holding dialogues (or multilogues, really), and a means of filling the void between 1:1 conversations, and traditional mass media. A new kind of tonal option for people looking to say something.

But the newshound from Little SL assured me that the majority of blogs he read were boring, revolving around discussions of family, friends and work rants.

And that, I think, was my point.

Peoples' interests are local. National markets for information were based on traditional media requiring large audiences to create economies of scale - but internet economics has changed all that, and now people can spend a bit of time, and self-publish for free. In a sense we are watching the rise of a digitally-enabled mass vanity press, and hey that's okay.

It is just an alternative means of expressing the kind of kopitiam chit chat that human beings have always engaged in. When humans get bored of gossiping, then the bloggers will shut up shop - but I don't see that happening anytime soon.

We consume content locally, and our most immediate preoccupations tend to be local - therefore what could be more local than a media environment driven by content created by the actors that directly touch our lives.

This is what will increasingly consume the available media bandwidth of individuals - traditional largescale media will continue to be pushed to the margins, and the primacy of the traditional channels for content distribution will erode. That means that media, government, marketers need to learn some new tricks - and do it quickly, I reckon.

Ultimatelty the reason media exists is to transfer information as efficiently as possible between interested parties. The newspaper as we know it represents an aggregated audience, drawn by the masthead's content mix. Obviously not all of us are equally interested in all of the different sections of the newspaper - so in effect, we're paying for newsprint that we don't need. Therefore the traditional newspaper needs to be seen as a staging post in the journey towards a 'iPaper' - or in other words, a content mix that is tailored to the unique interests of the reader.

That doesn't mean the newspaper doesn't provide something worth keeping - I am a firm believer in serendipity, or the happy accident. So not knowing what you might come across in a newspaper is one of the joys of picking the things up. Also the traditional newspaper functions much like a surrogate search engine for those readers unable to steer their way to the content available online. Those who can Google, those who can't are stuck with reading newspapers.

But future readers will take it as read that they can source for content more easily online, than off. And how many of us have time for happy accidents? In a proliferating universe of content choices, we're stretched to read all the things we need to read. Therefore I suggest that the traditional newspaper, as an awkward assemblage of stories that may or may not be of interest to the reader, is on the way out.

However, it also points to an interesting future for content. That future is niche. That future is informed. Dare I say it, that future belongs to the kind of tightly-defined communities of interest that traditional trade magazines serve. How serendipitous then that this is exactly the kind of company that Alphabet Media is.

22 September, 2006

Media feeding frenzy !


Another Friday, and another rather generous free delivery of food ... this time from our good friends at Mercury. Naturally we are all as pleased as punch [see above], even inspite of a recent Strait Laced article warning us that moon cakes contain over half an adult's daily allowance of calories or something. To be honest, we need all the calories we can get if we're to avoid wasting away in the run-up to the Government Technology Forum next month.

Have just been asked by CICT whether we can accommodate several more CIOs from the Philippines? Silly question, bring them on. Meanwhile, we're waiting on confirmation from the Director of IT at India's Ministry of Railways, the world's largest railway network - think ticketing transactions, think communications networks, think public safety: all in all, a great potential speaker...

So as another week flies past, any regrets? Well, yes actually. If the courier uncle had been a bit quicker to the office with those moon cakes - I could have saved on having to buy myself lunch...

21 September, 2006

Data, data everywhere


Data entry. I'm now an expert on data entry. Been entering it for most of the last four days, but it keeps coming - seems sometimes like Alphabet Media is all about data entry. James says that regional magazines generate loads of data, so I guess this will be a regular activity... Guess it makes a change from studying - and it is not so bad when we get treated like full members of the team.

Certainly I like the fact that Alphabet feels like home - and besides being looked after by the other staff, it's nice that we have our own desks, stationery.

We actually don't see too much of James as he is busy working on a large conference next month [Editor - Government Technology Forum. It's bigger than Ben Hur.] - but when we do see him it's normally for him to look worried and say "hmm... I think I need to find something else for you to do to keep you busy."

So now we're getting to grips with new work - interview transcription. James, Gerald, Raj and Lianngan promise that there'll be plenty of interviews to transcribe over the weeks ahead. Guess it can't be worse than data entry? Sarah, stop laughing!

19 September, 2006

I don’t give an arse for ass


It’s not every day I get to talk about the difference between arse and ass in this company. I mean, we do have other things to do. But in the spirit of linguistic anal retentiveness I want to get something off my chest - I want talk about buttocks.

Yes, you heard me.

‘Arse’ is a lovely old coarse word for the buttocks, and it originates from Old English, or Anglo-Saxon, before AD1100. ‘Ass’ on the other hand, is a beast of burden, yes a donkey. How the two came to be confused, I don't know. Actually I do, that's what three years studying linguistics does for you. Sluggishness to prounounce the ‘R’s in speech culture has led to a preference for ‘Ass’ over 'Arse' over time. Technically, linguists refer to this as the loss of the ‘rhotic’ nature in Standard British English. I call it damned laziness.

When someone complains that her ‘Ass’ is huge, and points to her bum I always wonder what she's doing with a herbivorous quadriped up there, though I'm far too polite to ask.

Anyway, I hope I've made my point. And don't get me started on the illogicality of American spelling. Time to get back to my interview piece with India’s Economic Czar, Dr Montek Singh Deputy Chairman with the Planning Commission of India (who spoke very rhotically, I'm pleased to say). Coming soon to Urban Development Asia!

Day Two


It's only my second day, but already I've covered a lot of ground, almost literally: I've seen more addresses than I knew existed, and that's just Singapore. Just joined as part of an internship, and have spent the first two days sifting through subscription forms, and amending job titles.

To start off, the first day of work went by with a blur of events (thankfully no culture shock or queasiness - though the toilets could benefit from a lick of paint).

The contrast between coming into the office five months ago and coming in yesterday was a bit of a surprise. They have knocked down a wall, and doubled the floor size - so technically they are now 43-45c Beach Road, rather than the old 43c Beach Road.

I was pleasantly surprised to see that the piles of paperwork all over the floor have now disappeared to where they belong, shelves and files, and having our own PCs, telephones and email addresses made us feel part of the team from the first moment.

Being taken out for lunch, and watching my new colleagues interact, joke and laugh - it is clear that Alphabet Media works and operates very much like a family. It is heart-warming and encouraging to hear the way they cheer for each other when a contract comes in and how they wish a person “good luck!” before s/he goes out to meet a client or conduct an interview. Doesn't seem like there is any place for office politics - though I suppose it is early days, and I'll report back if I come across any [Editor: No you won't!!! SNIP, SNIP goes the censor's scissors].

The Magnificent Seven

Turns out that I wasn't hearing voices in my head - Business Objects have confirmed their sponsorship of the Government Technology Forum, with a panel discussion on 'Information Strategies for Agile Governance'.

That's great news - and we've already managed to confirm that Ringo Chiu, the Chief Information Officer of Hong Kong's Securities and Futures Commission, will be speaking on their panel session.

And did I mention Thailand? Turns out that we now have over 20 government CIOs making the trek down to Singapore to attend as delegates. I'd say that is a pretty clear indication that some big ICT plans are in the offing in Thailand for 2007. (I've actually had official confirmation of this, but it was off the record...)

Anyway, it looks like we're on track to maintain the 50-50 split between local and overseas delegates that we achieved last year ... looks like things are coming along nicely, touch wood.

17 September, 2006

Catching up with FreeBalance

Caught up with Matthew Olivier last night over dinner at Boat Quay. He's the Director of Global Communications for FreeBalance, a Canuck financial management vendor that specialises in working with developing countries to put the financial controls in place expected by the international donor community.

I first caught up with FreeBalance in October 2004, and since then they've completely reoriented their business away from their traditional customer (the Canadian government) to opportunities in Africa and increasingly Asia.

I knew that they'd been quick to get a toehold in Timor-Leste; but was pleasantly surprised to see that they'd also got traction in Mongolia and Afghanistan - and they're currently in play for a number of potentially "company altering" deals here in Southeast Asia.

What I found interesting was the significance of the new financial management solution to the civil servants working in Afghanistan's Ministry of Finance. As far as they're concerned, it regularises their work, and builds bridges between them and their peers in other countries.

Sure it's baby steps in the right direction, against a backdrop of a very challenging security situation, but you need to build up institutional identity - and effective financial management at a pan-government level will be a key component for building a sustainable sense of mission in Afghanistan's public sector.

Oh, and why did FreeBalance start looking overseas for its future business? Because an "international vendor", (okay, SAP if you must know), seems to have sewn up Canada's pan-government financial management software deal...

Mark Whybro says yes

Hot off the press we've just learned that Mark Whybro, Chief Superintendent for New South Wales Fire Brigades in Australia, will be joining the Government Technology Forum's panel discussion on emergency planning. I met him last year, and we interviewed him for the March issue of Public Sector Technology & Management.

I'm pretty pleased, as it's a major coup to get such an experienced security planner to make the long trek from Sydney for our two day meeting - which now means he'll be joining Manju Hathotuwa, CEO of ICTA in Sri Lanka on the same panel. Manju oversaw the deployment of applications on the fly to cope with the immediate aftermath of the Indian Ocean Tsunami in December 2004.

Mark mentioned that I was lucky to get through - apparently NSW Fire Brigades' IT department automatically blocked my initial email because of the reference to 'Asian Security Review' in the signature. As he said "Proof that you can have too much security!"

15 September, 2006

Happy birthday, er, Ariba


Yes, we always make a point of celebrating Ariba's birthday ... and this year, just as we were about to get into the swing of things, a courier turned up from their PR agency (Text100) bearing a bloody great chocolate cake. It didn't last long, but the extra 30 minutes I spent on the treadmill later that evening seemed to last an age ...

... okay, so we don't normally celebrate the spend management vendor's birthday, but hey, if they keep the cakes coming, this could become a bit of a habit.

11 September, 2006

Six, and counting

We were all pretty happy today in the office - as Diana at Microsoft told us the great news: they're coming on board as a sponsor of the Government Technology Forum. I'm pleased to say that they're in good company - they join Visa, Juniper Networks, Blackberry, Borland, Adobe Systems.

And a little voice in my ear keeps saying "Business Objects" - not sure if I have early stage tinnitus, or whether there's more great news in store. Watch this space I guess.

Finally ... have just learned that the Thai government is looking to send down a delegation of 20 government CIOs! That's a great achievement, and I'm extremely pleased with Gerald 'Commando' Wang, our resident Thai expert, in extending our reach to the higher echelons of the Thai government.

The Commando takes no prisoners, though he is challenged by Hoegaarden...

09 September, 2006

Celebrating Sachin's 26th birthday


It started off civilized enough, with wine at Dempsey Road, but I should have known it couldn't last.

Before I could say 'Another bottle of Chablis, please' I'd been bundled into a cab, and taken to a dimly lit bar with a pool table, and way too much tequila.

By the end of the evening the alcohol-ravaged Alphabet All Star pool hustlers could barely hold the pool cue straight ... so Sachin Satish, no more birthdays for you for a while please.

04 August, 2006

That was fun. Let's do some more.


Three weeks marketing lead time, 70 registrations, a very full house, and the perfect opportunity for me to dress up in my lovely linen suit (there's a good story about my linen suit, ask me one day) and talk about new approaches to Citizen Feedback Management, particularly in light of the recently released iGOV2010 strategy paper from Singapore's IDA.

We had a giggle, the delegates had a slap up breakfast at the Raffles Hotel, and Adobe got to make friends and influence people, supported by presentations from your humble correspondent, and the equally humble Dave Snowden, along with Joseph Wong, Adobe's Regional Director of Consulting.

Many thanks to Elaine for keeping a firm hand on the tiller whilst I was floating around in my Sunday best at the front of the room, and also to Jason and the telemarketing team for pulling off the impossible.

Final words of thanks are due to Alex, who rushed across town to make it to the venue just in time for the post-event team lunch at the Tiffin Room: a man with a firm grip on his priorities!

Rogues gallery: (left-right) Alex, Jason, Si Mink, Sachin, Elaine, Mr Linen, Gerald.

03 July, 2006

Goodbye Choy Peng


I really enjoyed the final interview with Wu Choy Peng, Singapore's outgoing Government CIO. A very practical leader with an absence of airs and graces, she impressed me with her articulate grasp of the challenges facing government agencies in an increasingly broadband, rich media environment.

She was candid about the need for the government machine to embrace new tools and ways of thinking about government services and information delivery. Traditionally government agencies are geared to delivering content through worthy, and wordy, print media. This cuts against the trend for media consumers to opt for relevant, bite-sized information nuggets that can be digested easily - and is certainly far removed from the kind of multimedia content being offered by a new generation of content providers.

In a more mobile, more fractured media landscape, governments are going to have to contend with being just one voice amongst many - and they will need to form integrated alliances with third party content providers and aggregators in order to speak the language of consumer niches. Although she's just about to hand in her IDA access card, and head for greener pastures at shipping firm NOL, it's heartening to see that government 'gets' the challenge - and opportunity - of new media.

You can see Choy Peng in full flood in our forthcoming supplement celebrating 25 years of government computerisation in Singapore.

01 July, 2006

Behind the curtain

Welcome to Alphabet Media's blog! With the launch of several new magazines this month - Urban Development Asia, and Asian Security Review - as well the development of our events arm with a forthcoming Citizen Feedback Management seminar at the Raffles Hotel for Adobe Systems, and of course the really big one - Government Technology Forum - I thought it would be nice for the Alpha men and women to be a bit more sociable, and let the wider world know a bit more about what we do, why we do it, and what the world looks like from the lofty heights of our 4th floor windows on Beach Road.

Then I looked at my watch and realised that we didn't have time to be sociable, so we're going to be nerds and blog instead. At least for a few weeks, and then we'll probably get bored and move on to podcasts or something.